As an IT Business Lead Analyst/Technical Owner you will lead the building of next generation customer centric Credit Card Capabilities supporting the Business and Technology teams in all phases of Project life cycle. In addition, you will play a pivotal role in continuous iterative exploration and investigation of Business performance and other measures to gain insight and drive business planning.Responsibilities:Lead concept sessions with business to understand and document high level features and epicsTranslate features and capabilities into system impacts and High level designDrive transformation of existing monolithic/legacy services into fine grained reusable microservices and APIsDrive complex projects spanning multiple scrum teamsWork closely with Architects to create system architecture and microservice designCreate as-is and to-be flows for the processes being transformedProvide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projectsIdentify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environmentConsult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectivesEvaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standardsProvide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisionsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:6-10 years of experienceExperience with distributed design and development (Java/C++/C#)Experience with distributed or mainframe data repositories (Oracle/Mongo/DB2/VSAM)Knowledge of credit card processes (e.g marketing, rewards, payments, acquisitions) a plusExposure to cloud technologies (OpenShift Enterprise, SpringBoot, AWS)Ability to apply design principles and patternsProficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysisExperience with all phases of Software Development Life CycleExperience with Agile and Scrum methodologies / JIRA/ a plusComprehensive knowledge of the principles of business analysisEducation:Bachelor's degree/University degree or equivalent experienceMaster's degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.------------------------------------------------------Job Family Group:Technology------------------------------------------------------Job Family:Business Analysis / Client Services------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Jacksonville Florida United States------------------------------------------------------Primary Location Full Time Salary Range:$103,920.00 - $155,880.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:May 31, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.View the "EEO is the Law" poster. View theEEO is the Law Supplement .View theEEO Policy Statement .View thePay Transparency Posting
