Who we are1-800 Contacts was founded in 1995 in Provo, UT. Since then, it has grown to be a business valued at over $3 billion. We invest in talent and innovation to deliver on our mission: making vision care simple and affordable. In addition to our flagship 1-800 Contacts business, we operate Liingo Eyewear, a growing direct-to-consumer online glasses retailer and Luna, a business-to-business company offering the software and business services to optical retailers, brands, and eyecare professionals. We are owned by KKR – one of the world's largest and most successful private equity investment companies. We have built a great company and changed an industry by putting the customer first, always. The best is yet to come.Why you want this jobAs the Internal Communications Senior Manager, you will bring your passion for the associate experience, drive strategies that are focused on our company mission and values, and cultivate a culture of trust, transparency, and engagement.This role will enable you to work strategically with partners across the organization, while leading and developing a team to bring new ideas and ways to communicate to our associates. This is an opportunity to showcase your ability to innovate and help drive an associate experience that motivates everyone to do their best work.This position will report to the Chief People Officer and will manage a small team.What you'll doDevelop and execute a company-wide internal communications strategy that ensures our associates have the information they need to do their jobs while feeling further connected to our company's mission and valuesManage editorial calendar planning by sourcing story concepts and ideation from leaders, teams, and associatesOversee the creation of communication deliverable including presentations, briefing documents, key messages, and scriptsHelp maintain and enhance our new intranet – collect and prioritize feedback to make necessary adjustments to the sitePartner with leaders and teams across the organization to bring associate stories to life, help foster a strong sense of belonging, and ensuring diverse voices are heardProvide support to production and planning teams for various company-wide meetingsMonitor content and communication channels to continuously improve quality, consistency, and efficacy while ensuring all communications align with our company brand, mission, and valuesPerforms other related duties as assignedWhy we will love youBachelor's degree in communications, journalism, or related field6+ years experience in corporate communications2+ years managing direct reports and/or leading cross-functional teamsAbility provide consultative expertise to senior leadership on various communications topics Skilled at building relationships of trust at all levels within the organization and across teams and departmentsStrong ability to prioritize resources and partnerships across the organizationExperience managing external agency relationships or working within an agencyExperience in intranet management - experience with Interact is a plusExcellent presentation, writing, editing and proofreading skillsStrong emotional intelligence and ability to adapt when neededExcellent interpersonal, collaboration, and coaching skillsExcellent organizational skills and attention to detailStrong analytical and problem-solving skillsWho you areHumbleCreativeResourcefulSelf-motivatedCollaborativeConsultativeTechnical aptitudePerksFree eye exams for your entire familyDeep discounts on lenses, glasses, and other servicesAmazing healthcare coverage401(k) matchFlexible PTOTuition reimbursement programIn-house restaurant with highly discounted meals (Steak dinner under $6)Free snacks, ice cream, and drinks every dayFull onsite gym#LI-Hybrid
