Instructional Designer

Job summary
The Manager, Learning Development supports the design and development of training across all Marriott disciplines and brands globally inclusive of the managed and franchise, management and hourly audiences.This position requires creativity, flexibility, instructional design expertise, exceptional writing skills and development expertise.Knowledge of design and development methods in the hospitality or service industry is critical to the success of this position.
Job seniority: mid-to-senior level
Responsibilities
• Design and develop training that facilitates behavior change, transfers critical knowledge, and develops technical and strategic skills in our associates.• Assist other L+D leaders in evaluating the effectiveness of training programs and ensuring training meets the business needs and objectives.• Work closely with business leaders, internal support teams, and vendors to ensure successful development and integration of learning deliverables.• Balance working on multiple projects across multiple client types at the same time.
Requirements
• BA/BS (or equivalent) in instructional design, human resources, or equivalent work experience in a related area.• 3+ years of instructional design and development experience.• Excellent written and oral communication skills.• Program and project management expertise.• Experience developing cutting-edge and digital learning.• Experience using Rapid Development tools, e.g., Articulate, Storyline, Captivate, Adobe Creative Cloud Applications.• Experience in executing tasks in a high-pressure environment.• Knowledge of and demonstrated ability in applying adult learning theory and iterative instructional design methodologies.• Preferred Experience:• Design and development experience for hospitality, brand or service related organization.• Experience working with third-party development vendors who produce training materials under Marriott's direction.• Experience in publishing and testing in a learning management system.• Proven experience in development of multiple learning modes.