Job summary
Conduct outbound telesales callsMaintain strong customer relationshipsAssist customers with product needs
Job seniority: entry level
Responsibilities
• Conduct outbound telesales calls to targeted groups of customer accounts.• Develop and maintain strong customer relationships with an assigned group of customer accounts.• Conduct prospecting calls to recruit customers interested in doing business with the Company.• Access inventory and order entry platform to assist customers with product needs.• Participate in daily team huddles and role-play business scenarios.• Enter and maintain integrity of data in company CRM software programs.• Comply with all appropriate policies, procedures, safety rules and regulations.• Support the Inside Sales Team and perform related duties as assigned.• Meet performance standards including call productivity, account coverage, new business development, customer retention, sales growth and collection of competitive data.
Requirements
• Requires 1-2 years of experience (could include internship) of selling to customers in a commission-based environment (not customer service)• Exposure to fields such as business administration, accountancy, sales and marketing.• Hunter mentality with the drive to continually seek out business.• Strong interpersonal skills; ability to make personal connections with customers.• Articulate and courteous phone manner; ability to actively listen to others.• Good mathematical skills.• Good decision-making skills.• Strong time management skills; ability to manage multiple tasks without sacrificing quality or timeliness of work.• Ability to work effectively in a team environment.• Strong organizational skills; attention to detail.• Good computer skills; Microsoft Word, Excel, and CRM experience.
Benefits
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.• Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.• Variety of training programs, professional development resources, and mentorship opportunities.• Employee resource groups, volunteer activities, and more.
