Full job description If you are a current employee who is interested in applying to this position, please navigate to the internal Careers
site to apply. About MarketStar:
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth!
About the Inside Sales Rep AT&T Business:
MarketStar is seeking an Inside Sales Rep (ISR) to support our AT&T Business clients based in our Salt Lake City office. As an ISR, you'll work at the intersection of people and technology, selling fiber-based broadband and mobility products to small business and mid-market customers. Your ability to drive sales and maintain a self-starter mindset will help you to make daily sales calls, build relationships to identify new sales opportunities. You'll partner with clients to uncover their needs, delivering custom value-added solutions that support their business priorities. Your success will require resilience, tech savviness, and the ability to learn quickly, act boldly and move fast.
Location: Salt Lake City, UT
What Will You Do?
Use your "hunter" mindset to identify new sales opportunities through prospecting.
Understand the communication and technology needs of small and mid-sized business customers. Use resources to design and propose customized solutions to meet their unique business needs.
Utilize proven sales techniques to build customer relationships to enhance the customer buying and service experience for small business customers
Effectively utilize consultative selling skills to identify key trends, uncover customer needs and leverage industry knowledge and applications to find and close sales opportunities.
Ensure delivery of the customer experience from sale to fulfillment to foster relationships and networks with customers
Understand and execute the full sales cycle with an assigned book of business which could include new and/or dormant customers.
Understand and execute the lead management process to include lead generation, scheduled meetings, account optimization, follow up and hand offs through continued support.
Daily tasks include outreach, introduction calls, presentations, and basic problem solving.
Achieve monthly/quarterly assigned quotas by tracking progress and performance.
Effectively communicate with customers and provide sales support to close deals.
Participate in regular 1:1's with manager to review business and performance results.
Adopt and master company provided sales process to ensure consistent quota attainment.
Prepare for engagement with customers through industry, company, and product research.
Accurately maintain CRM data points to enable data driven strategic plans and to surface valuable customer insights.
Exhibit professionalism through continued learning, organization, and ensuring a positive customer experience.
What Will You Need to Succeed?
Demonstrates self-motivation and a drive to succeed in a competitive environment.
Proven ability to meet and exceed sales targets in previous sales or account management roles – Experience in B2B, Mobility, Telecommunication, or SaaS sales preferred
Efficient in sales funnel management; previous experience in CRM systems such out Salesforce or Outreach preferred
Tech savvy, computer literate, and familiar with programs such as Microsoft Office, Google Tools, and CRMs
Computer literate and familiar with programs such as Microsoft Office, Google Tools, and CRMs – Salesforce experience preferred
Demonstrate verbal and written skills that effectively communicate with customers via phone, virtual, email, presentations and product demonstrations.
Motivated to learn to handle high pressure situations, objections, and concerns when working with customers.
Individual who consistently demonstrates confidence, ambition, adaptability, and resilience in tasks and engagements with others.
Ability to execute proven processes and analyze data to make informed decisions, find creative solutions, and solve problems.
Able to manage time in a structured and organized way to ensure deadlines are met and quotas are obtained.
Demonstrated ability to build relationships and to work collaboratively with teams across the organization
Sales Degree / Sales Certifications are a bonus
Familiarity with reporting and sales analytics is preferred but not required
Previous experience in sales, technology, and/or account management preferred
What We Offer:
In our commitment to our "We Care" value, we believe in providing employees with valuable mental and physical well-being benefits including:
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at
for assistance.
