Now Hiring: Inside Sales Representative Schedule: Monday- Friday 8:00 am to 5:00 pm Location: Sugar Hill, GA What is in it for you: Benefits: Medical, Vision, Dental Insurance, 401k, PTO, Paid Holidays
Compensation: $45,000 to $50,000
Summary: Delaney Hardware is currently looking for Inside Sales Representative to work in our Sugar Hill, GA office. If you are looking to join a great team, have a background in the hardware industry, are outgoing and have outstanding customer service skills, a detail oriented, extremely organized, able to work independently, and a self-starter who enjoys working in a fast-paced high-volume environment - Apply Today!
What you will be doing: Consistently perform market research to identify new opportunities, decision makers, & other relevant information to begin sales process for potential customer accounts; and communicate those leads with appropriate team members Utilize your sales skills to recover underperforming accounts and to increase profitability by soliciting and servicing to generate revenue. Cold-call prospects that are generated by external sources of lead and ensure follow-up by passing leads to OSR with calls-to-action, dates, complete profile information, etc. Heavy focus on managing customer quotes daily in assigned territory and/or purchase orders from order entry through expected delivery and handle concerns as they arise. Serve as a secondary agent to the Sales queue and adhere to queue procedures Develop business opportunities by engaging customers or potential customers through an OB sales call approach; maintain an average of 40 or more OB sales calls per day, using a series of scripted call guidelines on every call Must maintain departmental KPI standards individually as well as team targets Develop and maintain partnerships with distributors to increase sales pipeline and enhance company and brand loyalty Daily batch review, backorders and quotes to address and/or escalate action on delinquent or potentially delinquent orders, including timely communication with customers Maximize sales opportunities by identifying and understanding customer needs, checking customer buying history, promoting new products, and educating customers on product solutions Develop daily/weekly call and/or email schedule to ensure efficient and comprehensive coverage of assigned accounts and/or prospects and report on progress at specified intervals Able to cross reference competitor product brands Maintain and expand CRM database within assigned territory keeping up-to-date records of client interactions, sales activities, pipeline management, ensuring efficient and organized account management Track activity using NetSuite. Learning to use the system successfully Execute and manage customer onboarding experience and report on effectiveness Make sales calls, deliver, and assist with sales/product demonstrations, and participate in customer training events as required Work with and support OSR & Sales Operations to reach Sales target goals by deadlines Support marketing efforts by promoting and/or participating in email campaigns, promotions, and other sales/marketing events as needed or required Manage inbound leads with a sense of urgency, appropriately qualifying and converting Communicate and collaborate across departments to fulfill strategic sales objectives Attend and participate in periodic sales training as needed or required Perform other duties and customer service tasks as needed or required What you will need:
High school diploma or equivalent required BA/BS degree and/or 4+ years previous sales experience preferred Excellent interpersonal and communication skills Excellent troubleshooting and creative problem-solving skills Strong sales aptitude, highly motivated, results oriented Able to constantly enhance one's sales and technical knowledge Proficient in Microsoft WORD, EXCEL, and Power Point Self-starter, driven, articulate with excellent time management skills Be proficient on the computer and able to type at least 50 WPM Confidence, persistence, and an outgoing personality Able to work independently as well as part of a team Excellent attendance and punctuality Experience with an ERP system required. NetSuite experience preferred. To Learn More About Us: Delaney Hardware
USD $45,000.00 - USD $50,000.00 /Yr.
