We are seeking an enthusiastic Inside Sales Representative who is comfortable working in a call center-like environment. The ideal candidate will have experience with Hubspot and CRM systems, a passion for sales, and the ability to maintain professional and positive interactions with Trade Professionals.
Key Responsibilities:
Assist Trade Professionals with placing orders through our website.
Address sales inquiries via phone, email, and chat platforms.
Handle inbound calls from Trade Professionals regarding account setup and inquiries.
Initiate outbound calls to Trade Professionals to assist with registration or order placement.
Maintain professional communication standards when interacting with customers.
Resolve troubleshooting questions related to installation, product availability, and other situations.
Offer solutions and recommendations with empathy and positivity.
Collaborate with fellow sales representatives during peak call periods.
Conduct email follow-up as necessary.
Monitor inventory status of plumbing products and parts.
Qualifications:
Prior experience in phone or web sales.
Previous experience working within a call center environment.
Background in business-to-business (B2B) sales is advantageous.
Self-motivated individual with strong organizational skills and attention to detail.
Exceptional written and verbal communication abilities.
Proficiency in Outlook, Microsoft Word, and Excel.
Typing speed of 45 words per minute or higher.
Experience:
Sales: 1 year (Preferred) or College Degree Equivalent
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..
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For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
Additional Skills If you are interested please email me your resume in a word doc to