Incident Watch Officer

Incident Watch Officer
Company:

Emerging Tech, Llc


Details of the offer

Must be authorized to work in the US
100% Remote
Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM-IO) for operational activities, including, but not limited to incident management tracking, briefing development, and maintenance/verification of dashboards
•  Leverage technical out-of-the-box solutions (e.g., ServiceNow, PowerBI, etc.) to customize reports and dashboards for executive clients.
•  Collaborate with multiple stakeholder groups to provide operational support to monitor, update, and report on existing tickets
•  Prepare regular updates and communications to/for senior management on key activities
•  Collaborate with multiple stakeholder groups (including executive leadership) to ensure timely and accurate reporting
•  Facilitate data gathering and issue/incident update meetings with VA, other contractors and team, and Oracle
•  Support the development and documentation of processes and standards and apply them to all assigned product/projects
•  Coordinate with stakeholders to ensure compliance with processes
•  Organize, review, and perform quality control of incident data repositories
•  Identify risk areas and escalate activities for resolution
Minimum qualifications:
•    10+ years of professional work experience
•    Experience managing Information Technology related projects. 
•    Must be well versed in life cycle and project management methodologies.
•    Must have experience in tracking costs, schedule and performance progress. 
•    Must be able to identify and mitigate risks.
•    Bachelor's degree in Engineering, Computer Science, Systems, Business or related scientific /technical discipline, or an additional 8 years of relevant experience may be substituted for degree requirements
Preferred qualifications:
•    Experience in the VA 
•    Experience in Oracle/Cerner 
•    Experience implementing Electronic Health Records Benefits:   Retirement Plan??  
Group Health Insurance?(Health, Dental, and Vision)?  
Paid Time Off?  
Referral Bonus?  
Opportunity for?Performance Evaluation/Retention Bonus??  
Compensation:?? Full-Time?Direct Hire?  
Annual Salary: $100,000-$120,000


Source: Grabsjobs_Co

Requirements

Incident Watch Officer
Company:

Emerging Tech, Llc


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