Your Title:Installation and Implementation ConsultantJob Location: RemoteOur Department:Professional ServicesDoes working for an award-winning organization sound enticing to you? Elevate your career as our Implementation Consultant and be at the forefront of innovation!What You Will DoDefine and document customer environment and requirementsOverall business process and workflowReporting needsIntegrationsData structure and definitionInstallation, Configure and implementations tasksInstallations/Setups of software modulesInternal modeling of customer processesProvide customer trainingConsulting on data conversionConsulting on go-live cutoverAssistance with resolving customer issues related to software implementationProvide scope and specifications for:Custom developmentCustom reportingCustom IntegrationsAssistance delivering technical solutions to customer issues when applicableAdministrative Duties includeAccurate entry of time for billable and non-billable on a daily basisParticipation\Compliance in Trimble People Experience activitiesEngagement surveysProvide daily recaps of customer engagement activity to Trimble project managers and customer stakeholdersResponsiveness to customer and internal inquiries in a timely mannerReview respond to email\requests on daily basisCommunicate realistic response/delivery dates to customer and internalstakeholdersCommunicate changes to delivery dates in a timely mannerWhat Skills & Experience You Should BringAt least 3 years of experience implementing and/or supporting software with external clientsBA/BS or equivalent work experienceKnowledge of Microsoft Office and Google for Work applicationsKnowledge of Windows Server EnvironmentsFamiliarity with use use of Citrix, Remote Desktop, Anydesk, and/or TeamViewerAbility to work independentlyStrong ability to translate business issues into systems and operational solutionsTime management skills to handle multiple task assignments and prioritize work appropriatelyStrong leadership and prioritization skills; ability to build consensus and drive decision making; proven ability to work cross-functionally to accomplish objectivesAbility to learn quickly, and to remain current with rapidly developing software in an ever-changing industryStrong follow-through, with a willingness to own and manage projects from end to endExcellent verbal and written communication skills demonstrating the ability to work with internal and external customersAbility to work flex schedule to accommodate night / weekend upgrade requestsTravel Requirements: ~10% Occasional Need to Visit a customer site, attend training, and/or conferences as neededWhat Skills & Experiences You May Bring:Knowledge of TMS (Transportation Management Systems) or ERP (Enterprise Resource Planning) wide software as used in the transportation industryExperience with TruckMate systemsOperations or Administration experience in the transportation industryProject Management experienceAbout Our [Division] DivisionTrimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations.Trimble's Inclusiveness CommitmentWe believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.Trimble's Privacy Policy -Pay Equity-Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.-Hiring Range:66300-86300-Bonus Eligible?Yes-Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.-Trimble is proud to be an equal opportunity employer. We welcome and embrace ourcandidates' diversity and take affirmative action to employ and advance individualswithout regard to race, color, sex, gender identity or expression, sexual orientation,religion, age, physical or mental disability, veteran status, pregnancy (includingchildbirth or related medical conditions), national origin, marital status, geneticinformation, and all other legally protected characteristics. We forbid discrimination andharassment in the workplace based on any protected status or characteristic. A criminalhistory is not an automatic bar to employment with the Company, and we considerqualified applicants consistent with applicable federal, state, and local law.The Company is also committed to providing reasonable accommodations forindividuals with disabilities, and individuals with sincerely held religious beliefs in our jobapplication procedures. If you need assistance or an accommodation for your job,******
