Looking to TRADE up to a better opportunity in the HVAC Trades? Precision Today is looking for a self-motivated individual with a positive attitude to join our growing and dedicated HVAC team. Why join THIS HVAC team: Medical, Prescription, Dental, Vision (100% covered by the company) Disability & Term Life Insurance Matching 401k benefits Fully stocked truck On-going training & development, & growth opportunities Paid Holidays Paid Time Off (PTO) Your key Job Duties will include: Ensuring all sold work is properly ordered, booked and completed. Coordinating with/assisting techs to ensure the proper parts are ordered. Coordinating with/assisting dispatch to ensure follow up work is booked properly to align with parts and customer availability. Updating customers on follow up work when ordered parts on ordered Managing the techs profiles in Service Titan – ensuring all Precision Today and 5 Star technicians service titan profiles are up to date to include pay rate, skill sets, availability, shifts, etc. Building and managing the on-call schedule for 5 Star and Precision Today HVAC technicians Ensuring all Precision Today and 5 Star service techs have properly working technology (phones/ipads) Managing truck inventory for all Precision Today and 5 star HVAC service technicians Ensure all techs have the proper service inventory on truck at all times Perform semi-annual truck inspections on all HVAC service trucks Assist the Service Manager with keeping the HVAC price book updated as needed Perform other tasks and duties as requested by the service manager Maintain and track the service inventory in the Palatine warehouse and the Franklin Park warehouse (after May 1) Ensure service inventory levels are maintained within the stated min/max Ensure inventories counts are updated as inventory is added/removed Duties that will not be the service coordinator's responsibilities: Coaching Service system and driving technician performance Setting the department batting order and working with dispatch to ensure right tech right call is being properly executed Conducting 1:1s / coaching sessions with technicians Hiring / Firing HVAC service technicians Who WE Are:? We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.? We prioritize our employees?and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. Work closely with the lead installer and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company's financial goals. Professionally answering the phone in a polite, friendly manner. Calling customers to set up equipment installations Schedule and dispatch jobs for the installers and apprentices Know how to establish customer rapport to ensure highest levels of satisfaction. Make sure all equipment is ordered and ready for each job, adhering to quality checklist. Participate actively in all formal exercises and on-the-job training Assist in completing accurate and timely paperwork. Highly organized with exceptional follow-through abilities. Strong verbal and written communications. High integrity with advanced social skills and ability to make solid connections. Strong desire to be a better at your job tomorrow than you are today. Personality that blends well with a fast-paced, goal-driven environment. Competitive individual contributor who also loves to win as a team. PAY TRANSPARENCY: The starting hourly rate for this opportunity ranges from $20 - $25 . The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate's salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience. ACKNOWLEDGEMENTS: We are an Equal Opportunity Employer / Disability / Veteran.
