LBMC Employment Partners, LLC is a leading human resources consulting firm with offices in Nashville, Knoxville, and Chattanooga, TN. We provide a complete menu of human resources products and services including Professional Employer Organization (PEO), human resources consulting, regulatory compliance, health and employee benefits, workers' compensation, COBRA, payroll and tax compliance, Section 125 plans and unemployment insurance claims.POSITION SUMMARYThe Human Resource Generalist's role will focus on:Independently managing multiple client relationships within our 1 to 20 employee client group. Will perform human resources-related duties at a professional level while maintaining a strong focus on customer service. These HR duties may include any of the following areas: benefits administration, HR policy creation and management, assisting employees and clients with utilizing HR systems, employee relations and trainings.Managing FMLA program for our client base that is subject to FMLA provisions.Oversight of other centralized processes relative to HR Department Operations.Assisting with special projects and client engagements as needed.PRIMARY DUTIES AND RESPONSIBILITIES include the following:Partners with our clients, their management team and employees to implement and communicate various human resource policies, procedures, laws, standards and government regulations.Works closely with other internal departments meet the needs of the client on a daily basis.Manages the employee onboarding and benefit elections for new clients.Provides communication and facilitation of the annual benefit open enrollment process and answers routine benefits questions for managers and employees.Assists and guides clients in the disciplinary action process to ensure all performance and employee relations concerns are handled in timely and tactful manner.Prepares FMLA paperwork, reviews submitted requests to determine if FMLA designation is appropriate, communicates with employees and client managers on leaves being taken, maintains records of approved FMLA leaves and monitors employees' return to work.Assists with HR project engagements and other duties as assigned.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Fundamental knowledge of HR practices, protocols, and regulations. This should include working knowledge of basic benefit plans.Demonstrated fluency in HR systems. UKG Ready experience a plus.Ability to use an array of software packages, including MS Outlook, Word, Power Point, Excel, and Access.Exceptional ability to operate in a fast-paced environmentStrong written and verbal communications skills.Ability to manage simple to complex situations requiring a well-developed sense of organizational prioritization.Ability to think analytically and resourcefully draw accurate conclusions.Ability to handle sensitive and confidential situations.Ability to adapt to change and operate rationally under dynamic pressure situations.Ability to function as a team member and effectively build relationships with management, peers, staff and clients.Ability to meet deadlines and set priorities with effective distribution of time and effort.EDUCATION AND/OR EXPERIENCEBachelor's degree in human resource management or a related field. Two to three years Human Resources experience. Knowledge of PEO or HR Outsourcing models a plus.OTHER SKILLSStrong interpersonal skills; ability to communicate effectively with a diverse range of individuals; problem-solving skills; good judgment; ability to handle multiple tasks simultaneously; computer literate with working knowledge of Word and Excel; highly developed organizational, planning and oral and written communication skills; ability to work effectively with others.WORK ENVIRONMENTPosition is in an office setting that involves everyday risks or discomforts that require normal safety precautions.
