Position Summary
The HR Assistant provides customer service to associates, applicants and other visitors regarding all aspects of Human Resources. Answers multi-line phone, directs and triages incoming calls and assists callers as appropriate. Coordinates the new employee on-boarding and credentialing process for travel agency staffing.
Core Duties and responsibilities
• Responsible for day to day operations of the Human Resources department front desk.
• Acts as a resource to associates/applicants and others by contacting the Human Resources Department, in person or via telephone.
• Handles basic queries from associates and visitors. Provides information or directs to others in the department for resolution.
• Periodic auditing of existing reports and managing the inventory of all reports.
• Provides customer service to all incoming associates, applicants and other visitors.
• Answers telephones, redirects telephone calls, and takes messages.
• Greets job applicants and provides information
• Coordinate and manage the onboarding process for new employees, ensuring a smooth transition into the organization.
• Implements onboarding plans tailored to different roles within the company.
• Collect and process employment-related paperwork.
• Serve as a point of contact for new employees to schedule appointments, answering questions and providing guidance throughout the onboarding process.
• Manages onboarding documentation and completion of required screenings such as background checks, drug screenings, and employment/reference checks. Notifies Director when adverse results are obtained.
• Liaise with the HR Data Coordinator to ensure timely and accurate processing of new hire information.
Qualifications
• Bachelor's Degree of equivalent work experience preferred
• 3 years of Human Resources experience preferred
• Strong Computer Skills
• Strong interpersonal, customer service and organizational skills
• Ability to work as part of a team
• Working knowledge of MS Office application
• Strong attention to detail
• Ability to prioritize, schedule and meet deadlines
Additional information
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
• This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
• Shore Medical Center is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to sex, affectional or sexual orientation, gender, gender identity, orientation or expression; marital status, domestic partnership status, civil union status, pregnancy, race, creed, ancestry, color, ethnicity, national origin, age, disability, religion, genetic information, or veteran status or any other basis prohibited by law.
