Job summary
This position serves as an independent and effective HR practitioner working as a member of the University of Georgia Office of Human Resources Service Center of Excellence on the Inquiry team.The incumbent will be needed to provide information, advice or guidance and support to managers, supervisors, staff, and faculty, keeping abreast of HR issues, identifying areas of concern, and recommending/implementing solutions.This is a highly responsible position and will collaborate with team members to provide efficient and effective HR services to the University community.
Job seniority: associate level
Responsibilities
• Through phone, ticket, and in-person interactions, performs a variety of employment activities including working with onboarding processes, initial/new hire packet inquiries and troubleshooting, I-9 processing and verification, benefit and retirement information and scheduling, and basic absence management.• Assists campus community with actions including but not limited to policy and program administration, compliance with applicable laws, and procedures and processes. Conducts compliance assigned work within a department/unit/division.• Provides a range of human resources support and consulting services. Recommends and implements enhancements to current departmental human resources processes, procedures, and programs.• Works on human resources and customer service projects to include, but not limited to, data collection, analysis, and presentation. This includes analyzing queries and drawing appropriate conclusions which completely address all aspects of the topic or issue. Prepares and effectively communicates reports concerning human resources activities.
Requirements
• Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.• Ability to work effectively on an independent basis; as well as, in a team focused environment• Ability to deliver work-on-time is critical• Communicate effectively in both written and oral forms• Ability to work with highly confidential and sensitive information• Ability to project a positive and professional image• Demonstrates a high level of attention to detail, organizational skills and critical thinking
