Hr Manager

locations Field Support Center - Plymouth Meeting, PA
time type Full time
posted on Posted Yesterday
job requisition id REQ24-53607
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
For more information about our privacy policy, please click here .
The Human Resource Manager oversees the human resources function for a designated area(s) of the company's field operations. Responsibilities include training, management At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
For more information about our privacy policy, please click here .
The Human Resource Manager oversees the human resources function for a designated area(s) of the company's field operations. Responsibilities include training, management coaching/development, employee relations, staffing and HR compliance. Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $80,000-$105,000 Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.

Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan.
Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) The HR Manager partners with HR and Regional Operations leadership teams bringing insight, an objective perspective and expertise to talent issues affecting the business. The HR Manager will play an integral role in enabling a positive associate experience by owning and continuously improving both the operational and strategic people practices. The position supports the business and leadership team with organizational policies, employee-relations issues, and compliance with federal, state, and local laws. Establishes a positive labor/employee relations environment by advising managers and associates on human resources policies and procedures, identifying and resolving problems, or recommending solutions. Manages escalations for progressive discipline and ensures managers are properly trained on progressive discipline. Manages compliance with HR policies, Standard Operating Procedures, escalations and approvals. Completes all required and necessary documents and reports accurately and timely. Collaborates and networks with colleagues to identify and capitalize on best practices in designated markets. Develops relationships with clients and their Human Resources departments. Establishes market presence to build relationships with the District Managers and Account Managers. Creates and shares talent best practices with leaders across the organization, to ensure proactive development and retention of top performers. Ensures follow through on all associate concerns/complaints/grievances. Works closely with the HR Sr Director, Legal, Compliance leader and others to conduct timely and compliant internal investigations in response to associate complaints. Ensures that all associate issues are handled in a manner that's consistent with our culture and employment brand. Establishes appropriate rhythms with each Account Manager and Associate Account Manager to work on their development including those who need a greater degree of individual assistance and coaching. Contributes to the preparation of development indicators and participates in delivery of feedback when necessary. QUALIFICATIONS Education: Bachelor's degree in Human Resources or a business-related field and five (5) years of experience in a HR capacity; OR any similar combination of education and experience. Required Licensure, Certification, etc.: PHR/SPHR certification preferred Work Experience: 5 or more years of broad HR experience with specialized knowledge in employee relations, coaching, compliance, and change management Knowledge: Fundamental knowledge of the principles, practices, and procedures of Human Resources Management. Working knowledge of HR compliance initiatives and federal and state employment laws Skills: Highly organized, flexible, and able to prioritize and work under pressure of managing multiple projects at the same time Collaborative team player with a strong drive to create positive change through focus on the associate experience Strong leadership and interpersonal skills with the ability to communicate at all levels of the organization Proficient in HRIS (Workday preferred) and Microsoft Office Suite Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action. Superior written and verbal communication skills to effectively address all levels within the organization. Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company. Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures. Strong ability to provide support and build relationships in a "virtual office" environment. SCOPE Authority to Act: Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization. Budget Responsibility: The associate has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
Working Environment The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.
Travel Travel of up to 10% may be required.
About Us Who is Towne Park? We're 10,000+ teammates delivering specialized hospitality services to 700+ locations nationwide, ranging from boutique hotels and sprawling luxury resorts to nationally ranked healthcare institutions and commercial parking enterprises. We're 10,000+ teammates brightening the days of millions of guests as their first and last interaction at our locations. We're 10,000+ teammates who believe in giving people like you countless opportunities to learn and grow!
Since 1988, Towne Park has delivered specialized hospitality services including valet parking and self-parking management, door and bell, concierge, transportation, greeter and patient transport services – all with the goal of enhancing the service experience. Our track record of success and growth has resulted in seven appearances on the Inc. 500|5000 List of the fastest-growing private companies since 2007.
Towne Park's unique culture includes a collaborative, social work environment that fosters high visibility and career progression. Regardless of your role, there's a training and development program designed to prepare you for the next step in your Towne Park career.
Consider joining Towne Park if you're Driven To Serve. Please visit to apply today!
Click HERE to learn more about the following: Towne Park is an Equal Opportunity and E-Verify participating Employer.


Towne Park will consider for employment qualified applicants with arrest and conviction records.


Towne Park complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact our Human Resources Support Center at or . Towne Park complies with applicable privacy laws by providing a notice to describe the categories of personal information collected, the purposes for which such information may be collected and used, the Company's record retention practices, and rights you may have under the CCPA.

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