We're not just behavioral health people—we're crisis people. Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster. Our aim is for solutions, not just stop-gaps. Real support, not restriction. We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we're finding better ways to do it every day.
Our story
Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation's largest and most studied crisis response centers and is currently expanding to more states. Since opening our doors we have provided care and treatment for hundreds of thousands of individuals in crisis.
What You'll Do:
This role interfaces Partners with Talent Acquisition, HR Operations, and hiring managers to ensure a timely, effective, and positive new hire process and experience. The HR Coordinator executes HR department and company strategies to process new hires through offers, background checks, medical screenings and tests, reference checks, employment verifications, drug screens and other credentialing as necessary, and provides general HR coordination support as requested.
Interface with Talent Acquisition team to send and track written offers of employment, ensuring effective communication regarding offer acceptance status with hiring manager and relevant HR teams. Ensure accurate information is sent to new hire candidates, including location-dependent details and paperwork, and partner with HR Operations and New Market Development to build out additional location-dependent processes and paperwork as we expand to new markets. Initiate and track background checks, medical screenings and tests, drug screens, employment verification, and reference checks for new hires, maintaining organized and regular communication with hiring manager and HR teams regarding status. Review results of all pre-hire background checks and verifications and make determinations regarding hire eligibility with hiring managers, and exercise good judgement as to when additional HR team consultation may be needed to make such a determination. Effectively navigate and use the company's third party background screening platform and applicant tracking system. Clearly communicate with Learning and Development team to advance new hires to the new employee orientation tracking spreadsheet to secure a place for them in the necessary orientation. Partner with HR Operations to ensure new hires are entered into the company's HRIS/payroll system. Ensure positive relationships with internal and external candidates and new hires, while managing to standards and ensuring that time-to-hire is minimized. Provide excellent customer support to new hires to navigate potential obstacles in the new hire process (such as background screening issues, etc.), communicate all necessary information regarding all background screening and new employee orientation and paperwork, and consistently follow up to ensure questions are answered. Provide excellent customer support to hiring managers and HR teams to provide status updates and remind hiring managers to submit new hire onboarding requests and IT request tickets, following up internally and externally to ensure all needs are met as the new hire enters new employee orientation. Other duties as assigned. Sample Hybrid Schedule: Mondays - Connections Phoenix (1201 South 7th Ave, Unit 150, Phoenix, AZ 85007)
Wednesdays - Corporate Office (2390 East Camelback Road, Suite 400, Phoenix, AZ 85016)
Other days - Remote/work from home
What You'll Bring:
2 years administrative support experience requiring excellent customer service Strong computer skills with Microsoft Office suite of products It would be great if you had:
Bachelor's Degree in Business, human resources, or related field SHRM-CP or PHR certification
