Description
Located on the shores of Lake Washington, Hyatt Regency Lake Washington at Seattle's Southport, a recent AAA Four Diamond and Best of Housekeeping award winner, perfectly combines the natural beauty of the Pacific Northwest with modern amenities. Enjoy close proximity access to Sea-Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. Explore the beauty of the Pacific Northwest, then return to your comfortable room in Renton. Job Overview:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
The Food & Beverage Supervisor is responsible for planning and supervising the dining arrangements at the hotel. The Food & Beverage Supervisor assists in overseeing the food and beverage operations to provide good quality service, food and beverage presentation and guest experience. Wage Information:
The salary range for this position is $22.00 to $28.60. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications and education. Duties Include:
**Must be able to work all shifts including weekends and holidays**
** Minimum 21 years of age to serve alcoholic beverages.**
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain complete knowledge of: a) All liquor brands, beers and non-alcoholic selections available to Room Service. b) The particular characteristics and description of every wine/champagne by the glass and major wines on the wine list. c) Designated glassware and garnishes for drinks. d) All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices. e) Daily menu specials, 86'd items.
• Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
• Check storage areas for proper supplies, organization and cleanliness. Complete requisition for additional supplies needed and submit to Manager.
• Ensure that assigned staff has reported to work; document any late or absent employees.
• Coordinate breaks for assigned staff.
• Assign work and side duties to staff in accordance with departmental procedures.
• Communicate additions or changes to the assignments as they arise throughout the shift.
• Conduct pre-shift meeting with staff and review all information pertinent to the day's business. Inspect grooming and attire of staff; rectify any deficiencies.
• Inspect table/set-ups; check for cleanliness, neatness and agreement with guest's order and departmental standards; rectify deficiencies with respective personnel.
• Assist in taking guests' orders, following specified procedures, as necessary to ensure department standards.
• Review status of assignments and any follow-up action with Manager and/or on-coming Supervisor.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Qualifications High school graduate or equivalent vocational training certificate, some college. At least 5 years of experience in F&B industry and at least two years' experience in a supervisory capacity. Micros and Delphi knowledge useful. Must have good understanding of the English language. Good verbal and written communication skills. Provide excellent customer service and maintain a professional demeanor. Compute basic arithmetic. Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems such as MICROS is required. Certificates & Licenses: Certificates/licenses in order to meet all compliance standards required. Benefits & Perks:
As a colleague, we have you covered with awesome benefits and perks! Some of those include:
Medical, Dental and Vision Insurance after 30 days of employment Tuition and Wellness Reimbursement Discounts on dry cleaning services Paid Vacation, sick leave and up to 2 float days 401(k) Paid Family Bonding Time Adoption Assistance Free Parking Referral Bonuses Discounted room nights andFriends and Family discounts at any participating Hyatt location starting on your first day of employment Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service Free colleague meals during shift Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
