We are on the lookout for an adaptable Hozpitality - Bartender to join our stellar team at Hyatt Hotels in Durham, NC.
Growing your career as a Full Time Hozpitality - Bartender is an incredible opportunity to develop necessary skills.
If you are strong in problem-solving, persuasion and have the right personality for the job, then apply for the position of Hozpitality - Bartender at Hyatt Hotels today!
Description JOB SCOPE:
Dynamic bartender will be responsible for preparation and service of quality beverages for customers, cashiering functions, and general inventory control, and bar/storage area cleanliness. Role will have assigned shifts in multiple outlets within the hotel.
JOB FUNCTIONS:
Supplying Tasks (30%)
• Requisition of supplies to maintain par stock
• Stock up the shelves, coolers, and counter area for the service period
• Ensure proper storage of all service items
• Replenish all service items: paper items, general supplies, beverage, food and stewarding supplies
• Ensure that soda and beer service is constantly replenished during shift
• Report to the manager on duty any equipment shortage or problems
• Load and unload dishwasher with glassware, maintain dishwasher cleanliness
• Fill the ice bins
• Retrieve food from kitchen when needed
• Label and date all bar items (juices, syrups, fruit, open wines, etc.)
• Maintain a clean and organized workspace to ensure that others can locate resources or products as needed
Service Tasks (45%)
• Greet patrons proactively and with a smile
• Maintain knowledge of food and beverage offerings in order to make appropriate recommendations
• Prepare quality, made-to-order cocktails and other beverages
• Ensure area is maintained - equipment and service are to have inviting, welcoming facility
• Clean and reset bar tables for service
• Rotate floor shifts amongst all bar team members, step in as support for other team members when needed
• Break down and set up bar area with all bar supplies according to opening and closing checklists
• Prepare mise-en-place daily, each in accordance to the recipes and the direction provided
• Ensure sufficient mise-en-place of station for a successful shift
• Ensure proper food and beverage presentation by following set standards at all times
• Workstation must be maintained clean at all times
• Ensure sanitary measures are complied with at all times during preparation of all items
• Take orders from the guests at the bar and record them on checks
• Prepare all beverage and food orders for guests
• Maintain bar area, to be wiped down and cleaned
• Follows health, safety and sanitation guidelines for all products
• Prepares recipe batches according to house specs
• Communicate any 86'd items to managers and servers
• Clean all glassware
• Bus tables, as needed
• Adhere to Unscripted/Hyatt serving standards and policies
• Other duties as assigned by Supervisor
Banking Tasks (20%)
• Pick up cash bank at the beginning of every shift, acquire change from accounting as needed
• Ring up the checks and post all checks in MICROS
• Account for any promotional, spill, void, or comp items in the POS system; manage waste
• Verifies guest room numbers before closing the checks and before the guest leaves
• Verifies mode of payment and receives clearance on credit card purchases before closing the check
• Prepare and close the bill (check) for guests
• Close bar and run appropriate reports
• Balance cash receipts at the end of shift and prepare the recap sheets
• Drop off cash bank at the end of each shift at the safety box by the front office
Training (5%)
• Assists with new employee training by positively reinforcing successful performance and coaching as needed
• Attends training sessions, staff meetings, or other meetings as scheduled Qualifications QUALIFICATIONS:
Essential:
• Passion for hospitality
• Professional bartending skills (craft cocktail knowledge, ingredient preparation)
• Food and beverage operations knowledge
• Exceptional customer service and teamwork skills
• Knowledge of classic and modern mixed drinks, garnishes and glassware
• Knowledge about alcohol beverages
• Knowledge of computerized register, preferably MICROS, and terminal
• A positive and pleasant personality, patience
• Fluent in English
• Ability to compute basic math functions; blind drop on drawer required
Knowledge, Skills, and Abilities:
• LANGUAGE SKILLS : Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
Physical Abilities
• Able to lift, push, pull, and carry in excess of 50 pounds
• Able to stand for a long period of time
• Able to go up and down stairs regularly
Self-Efficacy
• Maintains calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable guest environment
• Ability to understand and carry out oral and/or written instructions and request clarification where needed
• Anticipates customer and outlet needs by constantly evaluating environment and customers for clues
• Maintains regular and consistent attendance and punctuality
Group Process & Team Building
• Ability to develop and maintain effective working relationships with others
• Strong interpersonal skills
• Communicates information to Supervisor so that the team can respond as necessary to create a welcoming guest environment
Service Orientation
• Provides quality beverages and food products consistently for all customers by adhering to all recipe standards
• Fluency in English
Benefits of working as a Hozpitality - Bartender in Durham, NC:
? Company offers great benefits
? Opportunities to grow
? Generous Compensation
