Job summary
$17.00/HRHousekeeping Supervisor responsible for administering and coordinating housekeeping functionsResponsible for inspecting Guest Rooms and ensuring they are cleaned up to standards
Job seniority: associate level
Responsibilities
• Approach all encounters with guests and associates in a friendly service oriented manner• Maintain regular attendance in compliance with Aimbridge Hospitality standards• Maintain high standards of personal appearance and grooming• Comply with Aimbridge Hospitality standards and regulations• Inspect staff's work performance within assigned section on a daily basis• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms• Oversee the organized closing of the floors at the end of the day• Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time• Maintain key control system• Supervise all staff in Laundry and Housekeeping• Submit proper documentation regarding poor work performance misconduct excessive absenteeism lateness and improper attire• Handle items for 'Lost and Found' according to the standards• Be familiar with all Aimbridge Hospitality policies and House Rules• Ensure associates are at all times attentive friendly helpful and courteous• Ensure overall appearance cleanliness and orderliness of staff• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering• Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment• Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings• Report on progress of all out-of-order rooms• Initiate work orders for repairs and maintenance• Oversee proper and constructive training of Room Attendants• Motivate coach and counsel staff as necessary• Collect all keys and assignment sheets daily at the end of the shift• Attend meetings as required by Management• Ensure completion of regular maintenance and cleaning projects• Monitor all V.I.P.'s special guests and requests• Perform any other duties as requested by Management
Requirements
• At least 2 to 3 years of progressive experience in a hotel or a related field required• High School diploma or equivalent required• College course work in related field helpful• Previous supervisory responsibility preferred
Benefits
• Medical, Dental, and Vision Coverage• Short-Term and Long-Term Disability Income• Term Life and AD&D Insurance• Paid Time Off• Employee Assistance Program• 401k Retirement Plan
