Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: * MedicalVisionDental* 401KImmediate Pay- earned wage access!Vacation timeSick timeHoliday payBonus opportunitiesBrand-specific employee discountsLong term/short term disabilityLife insurancePrimary Responsibilities * Works with Executive Housekeeper to obtain list of vacant rooms to be cleaned & list of prospective checkouts or discharges in order to prepare work assignments.Assists Room Attendants by cleaning guest rooms on regular basisInventorying cleaning supplies & linen stock to ensure adequate supplies; Issues supplies & equipment to team members to maintain budget controlMaintain cleanliness of storage rooms & stocks cartInvestigates concerns regarding housekeeping service and equipment, and provides feedback to Executive Housekeeper.Attends and occasionally conducts required housekeeping team meetingsMaintains a positive and professional attitude with staff at all timesAssists in preparing for brand audits and follow through of improvements neededFlexibility to work various shifts including nights, weekends, and holidaysPost room occupancy recordsAdjust guests' complaints regarding housekeeping service or equipmentExamine carpets, drapes and furniture in rooms, halls, and lobbies for stains, damage, or wearRecord inspection results and notifies cleaning personnel of inadequaciesCommunicate with other hotel departments regarding problems which need their attentionTake the initiative to greet guests in a friendly and warm mannerOther duties as assignedEducation/Experience * High school diploma or GED preferredMinimum of 2 years' experience in all aspects of Housekeeping requiredSupervisory experience preferredExcellent written and verbal communication skillsOur company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
