Starting pay rate: $15 / hour - Use our Daily Pay benefit and get access to your pay as you need it.
$1,000.00 Bonus (Sign-On Bonus is applicable only to new hires and rehires who have not been employed with Westgate within one year from their last day of employment.)
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg , Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.
Job Description The Housekeeping/Runner is a critical member of the housekeeping team, responsible for providing support to housekeepers and ensuring that guest rooms and common areas are clean, organized, and well-stocked. The ideal candidate will be a hard worker with a positive attitude, excellent customer service skills, and attention to detail.
In this exciting role, you will: Provide support to housekeepers by delivering supplies, removing trash, and cleaning common areas. Deliver requested items to guest units promptly and efficiently. Greet guests and respond to their requests in a friendly and helpful manner. Stock linen closets and other storage areas. Walk the property daily to ensure cleanliness and a welcoming environment. Report any maintenance issues to the housekeeping supervisor. Maintain a clean and organized work area. Assist in training of team members. Respond to owner or guest complaints in a professional and timaly manner. Help complete projects as needed. Assist other departments or areas when and where needed. Qualifications To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Requirements Demonstrates a friendly and positive demeanor. Strong communication and customer service skills. Must be comfortable working in a variety of outdoor weather conditions. (i.e., hot, cold, wet, humid, etc.) Must be able to lift 50 pounds. Flexible working hours, able to work on weekends, holidays, and evenings. Must have a Valid TN State valid driver's license. Required to pass a background check, drug test, and prove eligibility to work in the United States. Additional Information Why Westgate? Comprehensive health benefits – medical, dental and vision Paid Time Off (PTO) – vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.
