JOB DESCRIPTION What will I be doing? As a Human Resources Manager, you are responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience. A Human Resources Manager will also be required to manage succession planning and assist the HR Director with strategy. Specifically, you will be responsible for performing the following tasks to the highest standards:
Provide and deliver first-class employee relations services to the hotel Work with the GM to establish and implement Human Resources strategies Manage succession planning with senior managers during the annual appraisal process Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability Support managers to ensure success of their teams Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out Oversee the hotel in regards to all departmental training requirements Ensure completion of management reports for head office and region Control costs when possible and assist in meeting hotel/departmental financial targets Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines Ensure completion of training for hotel security, fire regulations and other health and safety legislation Work with local organizations and schools to promote the hospitality industry Assist and resolve team member and management queries Processing bi-weekly payroll for hourly and salary staff Will be the go to person for all benefits inquiries from hotel staff Process garnishments and answer inquiries from Unemployment Insurance claims in a timely manner And other duties as assigned by the GM What are we looking for? A Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Previous HR managerial experience CIPD qualified Positive attitude Good communication and people skills Committed to delivering a high level of customer service, both internally and externally Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of hospitality IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
