Hotel General Manager_

Job summary
Oversees property operations and ensures optimum performanceCoordinates and manages staff and hotel operationsMaintains standards and achieves 100% guest satisfaction
Job seniority: mid-to-senior level
Responsibilities
• Drive Company initiatives and promote guest and employee experience• Maximize revenues and manage expenses to meet budgeted EBITDA• Monitor guest balances, commission payments, and inventory• Manage sales activities and identify potential business opportunities• Promote 100% guest satisfaction and resolve guest issues• Recruit and train employees, communicate policies and procedures• Inspect property to ensure upkeep and cleanliness• Build client relationships and enforce ESH standards• Perform duties in hotel operations whenever needed• Directly manage Assistant General Manager and monitor social media responses
Requirements
• Minimum three years related hospitality management experience• 4-year degree highly preferred• Basic knowledge of computers and software• Ability to organize multiple projects and meet deadlines• Ability to manage and direct a staff• Valid Driver's License
Key Skills Needed
• Hospitality management• Leadership• Communication• Organizational skills• Customer service
Benefits
• Medical Insurance• Dental Insurance• Vision Insurance• Flexible Spending Accounts• Basic Life and AD&D Insurance• Long Term Disability• Voluntary Benefits• Short-Term Disability• 401(k) Savings Plan• Paid Time Off• Employee Assistance Program (EAP)