We are looking to hire an experienced Hotel Front Desk Associate to join our dynamic team at Comfort Inn in Aiken, SC.
Growing your career as a Full Time Hotel Front Desk Associate is an incredible opportunity to develop useful skills.
If you are strong in communication, leadership and have the right mindset for the job, then apply for the position of Hotel Front Desk Associate at Comfort Inn today!
Quality Inn & Suites in Aiken, SC is looking for one hotel front desk associate to join our team. Our ideal candidate is self-driven, punctual, and engaged. Benefits We offer many great benefits, including free early access to your pay through Homebase. Get paid direct deposit weekly. Job Summary:
We are seeking a friendly, reliable, and customer-focused individual to join our team as a Hotel Front Desk Associate. As the first point of contact for our guests, the Front Desk Associate will provide excellent customer service and ensure that our guests have a pleasant and comfortable stay. The ideal candidate will have excellent communication and interpersonal skills, be able to multi-task, and be comfortable working in a fast-paced environment.
Responsibilities:
Greet guests upon arrival and check them in using our hotel software system Handle guest inquiries and provide accurate information about the hotel's services, amenities, and local attractions Handle guest complaints or issues and resolve them in a timely and satisfactory manner Manage room reservations and assign rooms based on guests' preferences and availability Manage and balance cash and credit transactions at the front desk Coordinate with housekeeping and maintenance staff to ensure that guest rooms are clean, well-maintained, and ready for check-in Assist guests with luggage storage, transportation arrangements, and other special requests Answer incoming calls and redirect them to the appropriate department or staff member Maintain a clean and organized front desk area Follow hotel policies and procedures to ensure the safety and security of our guests and staff Requirements:
High school diploma or equivalent Previous experience in customer service or hospitality preferred Excellent communication and interpersonal skills Ability to multi-task and work in a fast-paced environment Strong problem-solving skills and ability to resolve guest issues in a timely and satisfactory manner Ability to work flexible schedules, including weekends and holidays Proficient in using computers and basic software applications Must be able to stand for extended periods of time Physical Demands:
Must be able to stand for extended periods of time Must be able to lift up to 50 pounds Must be able to work in a fast-paced environment If you are passionate about providing excellent customer service and ensuring that our guests have a memorable stay, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter for consideration.
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Benefits of working as a Hotel Front Desk Associate in Aiken, SC:
? Learning opportunities
? Advancement opportunities
? Advantageous package
