Hotel Front Desk Agent

Full job description Role: Front desk Receptionist Marriott Experience Preferred Location: 17617 North Fwy, Houston, TX 77090 Job Description:
The Front Desk Agent is responsible for ensuring the efficient operation of the front desk while providing attentive, courteous and efficient service to all guests and associates. A continued focus on maximizing room revenue and occupancy.
The hotel receptionist serves as the first point of contact for all guests at our organization. As such, the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision. The satisfaction and comfort of each guest is our top priority, and the hotel receptionist's attitude and behavior should reflect that at all times.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be able to multi task.
Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
Must routinely meet deadlines.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be willing to work Morning/Evening/Night and be available on weekends or holidays
If interested, please share your resume to Job Types: Full-time, Contract
Pay: $12.50 - $13.00 per hour
Schedule:
8 hour shift Work setting:
In-person Experience:
Front desk: 1 year (Preferred) Work Location: In person