Hotel Banquet Captain Location Santa Fe, NM : ESSENTIAL FUNCTIONS: Supervise Food and Beverage service to ensure consistency throughout the banquet. Assist with the planning, organizing, and execution of all banquet functions. Supervise banquet rooms set-up and clean-up. Greet Clients in charge and respond to requests. Speak at roll call meetings before events to inform staff about event particulars and expectations.
Prepare a banquet check for signature. Supervised all assigned sidework to include replenishing condiments and restocking banquet cabinet supplies. Supervise general cleaning tasks using standard hotel products as assigned to adhere to health standards.
Abide by all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Check with Facilities, Catering, and Culinary for any minute changes. Other duties as assigned. REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES): Must be at least 21 years of age Ability to read, write, and speak the English language fluently to interact with staff. Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette. Knowledge of appropriate table settings and service ware. REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES): Must be at least 21 years of age Ability to read, write, and speak the English language fluently to interact with staff. Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette. Knowledge of appropriate table settings and service ware. Ability to make quick and accurate decisions. Must possess strong organizational skills. Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism. REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE: High School Diploma or GED. Prior banquet department or ala carte experience required. Prior food service preferred. Must follow safety precautions and requirements. PPABC Liquor Certification or successful completion of the PPABC Liquor Certification course. CPR Certification and/or First Aid Training required. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Walking/Standing, 80%-Sedentary, 20%; Employee may walk or stand up to 4 hours at a time Some exposure to heat and smoke from stoves and ovens. Exposure to some cleaning chemicals Ability to grasp, lift, push, pull, and carry or otherwise move materials weighing up to 50 lbs, through a crowded room. Banquet/Restaurant/Office setting. Shift work required.Required to work weekends, holidays, and overtime.