We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!Responsibilities:Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest serviceCompose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitabilityEmpower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing supportVerify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followedPropose adjustments that will increase hotel profitability by assessing department performance and identifying issue areasQualifications:A high school diploma or GED, and a bachelor's degree is required, preferably in hospitality management or a related fieldHave superb communication skills, organizational skills, and problem-solving skillsPrevious experience managing a team is required; preferably in a hospitality role such as department managerThis role requires a strong emphasis on putting the guest first and providing exceptional customer serviceYou must have 3 or more years of experience working in the hospitality fieldAbout Company:Located in charming Old Town Scottsdale, Hyatt House is your ideal weekend getaway or extended-stay hotel where business travelers and family can have a fun vacation and stay productive. Along with our complimentary breakfast, take advantage of our heated pool and hot tub for relaxation. You can even stick to your workout routine in our 24-hour fitness center. Socialize with family and friends in the courtyard equipped with a grilling area and outdoor seating. Experience some outdoor adventures hiking the trails of Camelback or for premier shopping at Fashion Square Mall.
