Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!Responsibilities:Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followedCreate the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitableEmpower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing supportConsult with the general manager to ensure that all guest service standards are met dailyAnalyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operationsQualifications:Have superb communication skills, organizational skills, and problem-solving skillsA high school diploma or GED, and a bachelor's degree is required, preferably in hospitality management or a related fieldMust have a strong focus on putting the guest first with exceptional customer service experiencePrevious experience managing a team is required; preferably in a hospitality role such as department manager3+ years of experience working in a hotel or the hospitality industry requiredAbout Company:Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza® Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city's incredible shopping, dining, sports, and entertainment. We're just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Made Park.Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.
