We are on the lookout for an ambitious Hospitality Associate to join our dynamic team at Domaine Divio Domaine Divio in Newberg, OR.
Growing your career as a Full Time Hospitality Associate is a remarkable opportunity to develop valuable skills.
If you are strong in adaptability, research and have the right initiative for the job, then apply for the position of Hospitality Associate at Domaine Divio Domaine Divio today!
Job Description: Summary:
Domaine Divio is a boutique winery in Newberg focusing on high-end, Burgundian-style Pinot Noir and Chardonnay wines from our Estate and the surrounding Willamette Valley. We are looking for a full-time Hospitality Associate to contribute to the success of the tasting room and brand. This job requires working on weekends, as well as occasional evening shifts and high-traffic holidays. We are looking for an applicant who is charismatic, charming and comfortable on the floor, identifies as a wine professional, and is committed to working in the wine industry. A successful Hospitality Associate will possess drive, focus, and have the ability to manage time effectively while multitasking. Ideally, the Hospitality Associate will have the capacity to move into administrative or management rolls in time with proven results. At Domaine Divio, we have a tight-knit team of hospitality professionals who genuinely love providing world-class experiences to our guests, thus effectively selling wine by conveying the story of Domaine Divio in a compelling way. We are looking for a Hospitality Associate who is eager to jump right in and begin working for this exciting, high-growth brand.
Hospitality Associate Expectations:
-Greet all guests with enthusiasm and deliver consistent, gracious hospitality
-Provide exceptional customer service to ensure a positive and memorable experience for our guests
-While leading guests through a wine flight, be aware of the guests' needs and silent selling queues
-Convey the brand message while focusing on wine education with the ability to up-sell
-Have the knowledge and ability to sell our wine club membership while building rapport with guests
-Effectively collect guest data such as emails and referral sources
Duties and Responsibilities:
- Handle sales transactions, including operating POS system and processing of shipping orders
- Host an engaging table-side tasting experience for winery guests
- Accurately describe wines, winemaking techniques, winery history, appellations, and the unique aspects of our wines
- Some light food preparation
- Participate in company-sponsored wine education and development opportunities
- Educate customers on the Willamette Valley and Domaine Divio history
- Effectively promote the Wine Club and build relationships with guests resulting in new memberships
- Set up and help with private tasting events
- Perform opening and closing duties (stock wine, clean glassware, prepare sales material, etc.)
- Help with club shipments, inventory, shipping orders, and data collection
- Participate and assist with special hospitality events
Requirements:
- Enthusiasm and passion for wine and exceptional hospitality skills
- Have excellent interpersonal communication skills
- Have a working knowledge of Microsoft Office Suites (Outlook, Word, Excel)
- Must be able to work efficiently both independently and in a team in a courteous and respectful manner
- Must be able to multi-task and prioritize responsibilities
- Be punctual and professional
- Have an OLCC permit and Food Handler's permit
- Strong attention to details
- Ability to work weekends, special events, or holidays
- Driven to learn Domaine Divio and Willamette Valley wine history
- Ability to speak in front of large crowds and manage groups of guests
- CMS/WSET credentials preferred, but not required
- Background in hospitality, food service, or customer service preferred, but not required
- Ability to frequently lift 50 lbs. and to stand for long periods of time
- Must be at least 21 years of age
Competitive Salary: (DOE)
Benefits of working as a Hospitality Associate in Newberg, OR:
? Excellent benefits
? Continuous Learning Opportunities
? Competitive salary
