Veterinary Hospital Administrator About us: Heritage Pet Hospital is located in Rochester, Minnesota. We are a progressive, growing practice and who we are centers around creating a culture of wellbeing, compassion, and collaboration that extends to all team members. Our core values of Respect, Learning, Fun, and Wow Service with the over-arching value of 'Do The Right Thing' are the backbone and framework of how we practice medicine, care for ourselves, each other, our patients, and their families. We take pride in our team and our support staff are highly valued and celebrated for their critical contributions to our team. In addition to exemplary medicine, we maintain a collaborative and collegial working environment that supports continued growth and learning in our hospital at all levels. Learn more about us here: Join the Lakefield Family Heritage Pet Hospital (HPH) is part of the Lakefield Veterinary Groupa family-owned company that offers support and resources to hospital teams while empowering them to make decisions about how they practice medicine and show up for their communities. We have many growth opportunities for our employees and have tremendous local support for our our many practices in the area. The opportunity: HPH has a dynamic and supportive veterinary team looking for a well-qualified Hospital Administrator to help support the growth and development of our practice. The perfect candidate will be responsible for working alongside the medical director to accomplish our growth and development goals and support our mission of fostering well-being in the community by tending to the human animal bond with compassionate medical care, emotional support for caregivers and community outreach. Duties and Responsibilities Leadership duties include but are not limited to: Practices Excellent Communication Skills Oversight of recruiting and hiring process, making recommendations for advancements, and overseeing performance reviews of the support staff. Coordinating with all services by organizing and leading regular team meetings and ongoing training. Maintaining clear and respectful communications with all team members. Fostering and continual improvement of positive culture. Acts as a mentor to the entire team. Empower the team to act with a sense of business ownership. Oversight and development of the hospitals financial and budgetary activities including but not limited to: Reviewing monthly financial statements, takes ownership of the practice's financial health. Generating and reviewing KPI reports and utilizing information for strategic planning. Identifying and making recommendations for potential growth for existing and potential new services. Seeks out, identifies, and promotes best practices in our industry. Oversight and development of operational functions including establishing and maintaining internal standard operating procedures. Developing community outreach strategies to generate awareness of HPH service offerings -- including education, marketing, public relations, and participation in community events. Works with the hospital team to ensure appropriate marketing procedures are implemented. This is not considered a remote position. A qualified candidate will have minimum: Education: AA or bachelor's degree in related field or equivalent work experience. CVPM and veterinary experience preferred. Experience: 2+ years of experience in overall operations, financial and facilities management, and/or Human Resources This includes two years of job-specific experience in a hospital management role within the veterinary or human health industry. Experience leading a large team of individuals preferred. Compensation: Qualified candidates can expect an excellent starting salary commensurate with experience plus annual bonus eligibility. Our comprehensive benefits package includes: Generous paid time off plus major holidays 401k with employer match Life insurance Medical/dental/vision with company Health Savings Account contribution option Disability Pet care discount Qualified candidates should submit cover letter and CV or resume to
