at Christiana Care Health System in Wilmington, Delaware, United States
Job Details
ChristianaCare is committed to transforming healthcare through innovative solutions. We believe in creating exceptional patient experiences, and we are at the forefront of exploring new and emerging technologies to improve healthcare experiences and outcomes.
The HomeHealth Innovation Intern will shadow experienced UX analysts, designers, and software developers, gaining insights into the design process from ideation to prototyping and testing. Learn to become a champion for the user by conducting user research through interviews, surveys, observations to better understand the needs and frustrations of patients, providers, and other stakeholders. The HomeHealth Innovation Intern will contribute to solving real-world problems through the participation in active projects, assisting with tasks like user persona development, user journey mapping, prototyping, and usability testing and getting hands on experience with generative AI application in healthcare.
Join the ChristianaCare family for endless personal and professional growth opportunities and the chance to collaborate alongside our development and clinical experts to create innovative solutions that positively impact our community's health and well-being.
DURATION: Summer 2024 (8 weeks at 40 hours/week) tentative start of June 10
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Continuously analyze existing systems, understand customer needs, and gather and document requirements and technical specifications
Conduct human-centered design research, perform testing, and develop personas
Support design thinking activities, agile development methodologies, and discovery workshops
Participate in shadowing and observation opportunities across the organization
Document customer meetings, concepts, and project artifacts/decisions
Assist with meetings, tours, and workshop preparation and setup
Work both independently and collaboratively with a team of designers, developers, and analysts
EDUCATION AND EXPERIENCE REQUIREMENTS:
High school diploma or GED
Currently enrolled in an undergraduate or graduate program in design, engineering, computer science, healthcare, or a related field
Strong interest in healthcare and the potential of technology to improve lives
Experience in clinical settings or direct patient care
Pursuing a degree in the medical field
Excellent time management, communication, and organizational skills
Ability to coordinate multiple competing priorities and projects
Aptitude for learning quickly and possessing strong attention to detail
Excellent written and verbal communication skills
Post End DateApr 29, 2024
EEO Posting Statement
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
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