Job Description
We are hiring a dynamic, detail-oriented Office Manager/Business Manager in
New Haven, CT ! This is an
in-office position , with a Monday through Friday (8:30am - 5:00pm) schedule.
At Total Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
We strive to offer benefits that reward the whole you!
employee wellness programs
flexibility for true work-life balance
holidays & paid time off
continuing education & career growth opportunities
company-wide support & resources to help you achieve your goals.
Take your career to a new level of caring. Apply today!
The Home & Community Based Services Business Manager is responsible for coordinating and directing the clerical support staff for the office and ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for supervisory duties of non-clinical caregivers and the office staff.
Responsibilities
Supervises non-clinical office staff and non-clinical caregivers.
Maintains office/branch manuals as needed; i.e. administrative binder, policy
Ensures accurate data entry into appropriate HCBS system(s).
Participates in Performance Improvement Plan and
Participates in interviewing, hiring, and onboarding of agency employees.
Oversees orientation process for caregivers.
Maintains up to date employee and medical files for all agency
Conducts caregiver and office staff evaluations.
Assists in the ordering of medical supplies and office supplies and remitting/submitting invoices to home
Oversees clerical functions in agency related to filing, work flow, mail,
Assists in answering of incoming phone
Assists the Executive Director as needed in other agency processes and
Functions in the role as Case Coordinator as needed.
Payroll: Ensures payroll accuracy. Runs payroll integrity report, provides to Executive Director for approval within required time frame and file with unverified services and staff verified report.
Supply Inventory: Monthly review, record and discard expired supplies.
Assist Executive Director with performance
Assist in training staff.
All other duties as assigned.
Qualifications
Education Required
High school education or equivalent
Must have computer skills, clerical-business machine skills, and business knowledge.
Must possess general clerical
Strong leadership skills.
Supervisory experience preferred.
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