HIMS Representative JOB-******** Anticipated Start Date June 10, 2024
Location DE
Type of Employment Contract Hire
Employer Info Our client is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. They are nationally recognized as a great place to work and the best health system to work for in the United States. Rated by Healthgrades as one of America's 50 Best Hospitals and continually ranked among the nation's best by U.S. News & World Report, Newsweek, and other national quality ratings. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, they are shaping the future of health care.
Job Summary We are looking for individuals to join our client's team as HIMS Representative. You will perform reception and clerical functions including response to requests for medical records and release of information, completion of death certificates, preparation and scanning of loose charting.
Job Description Utilizing excellent customer service skills, greets and aids and/or direction to all persons entering HIMS. Maintains departmental security by screening all departmental visitors and permitting access as appropriate. Answers and triages telephone calls and distributes facsimile information. Opens, reviews, and distributes incoming mail as appropriate. Identifies and triages requests for medical information received via telephone or in person. Assists requesters with completion of authorizations. Completes requests for medical information in the absence of a Release of Information representative for treatment purposes. Assigns access to medical records within the electronic record systems to external requesters. Generates death certificate in conjunction with physician completion and coordinates with Nursing, Pathology, Medical Examiner Investigators, Funeral Directors, and Physicians all functions necessary to assure completion of death certificates and the release of deceased patients' remains. Prepares, scans and indexes ancillary service reports and other loose medical record documents for patient records. Scans medical record documents using HIMS department scanners and verifies accurate indexing of medical record documents. Maintains the medical record batches in a neat and orderly manner. Locates and retrieves medical records for patients being treated at the hospital as well as for reviews and conferences. Manages each request received and provides follow up to HIMS Representative Management team and requester as assigned work is processed. Locate, retrieve and/or coordinate the retrieval of medical records and/or medical record information within HIMS as deemed necessary in the completion of job responsibilities as it relates to quality care or recovery audit contracting process. Accounts for disclosures of patient information in the release of information tracking system. Retrieves records (current discharge day and older) and ancillary reports from each patient care unit and other sites of service. Retrieves loose documents or ancillary reports that have been separated from the body of the record. Bundles and packs discharged patients' medical records for transport according to department policy. Performs timely and accurate copying of patient charts for transfer to specialty units within two Hospitals, other agencies or institutions. Processes Employee Health records and files them into the Permanent File area Utilizes general office equipment and computer systems/software applications necessary to perform functions. Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors. Skills Required Support HIMS operations for indexing records into Power Chart, printing records to nursing units for patient transfers and managing manual printing of EMS reports from the state Image Trend system for regulatory compliance. This position also picks up discharge charts from nursing units and index advance directives or critical documents from the emergency department when patients present. Education/Certification/Training High School diploma/GED Additional Requirements Adhere to company guidelines regarding COVID compliance. Shift: 11pm-7am shift hours - weekends required as often as needed Position rotates between Two Hospitals Pay rate $20.00 per hour We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
