Express Healthcare Staffing, an Express Services, Inc. company, is seeking a highly motivated and skilled Healthcare Staffing Account Manager to join our dynamic team. In collaboration with the Healthcare Staffing Team, you will be responsible for recruiting and placing appropriately skilled and credentialed individuals on assignments in a variety of healthcare settings.
Key Responsibilities:
• Manage day-to-day staffing, recruiting, and credentialing functions
• Respond to telephone calls, text messages, and emails in a timely manner
• Document requests and staffing availability of active clinicians
• Generate and distribute staffing and revenue reports daily
• Ensure placements of clinical staff on all open job orders and available assignments
• Provide on-call support after hours and during emergency situations, as needed
• Develop and execute effective recruitment campaigns through various channels
• Fill open positions for per diem, contract, temp-to-hire, or direct hire roles
• Maintain involvement with community associations, schools, and networking events
• Process hiring documents and ensure compliance with required documentation
• Prioritize tasks and hiring needs with a sense of urgency
• Understand and apply effective recruitment techniques for hard-to-fill clinical opportunities
• Manage and update credentials for all active staff in all VMS systems and Bluesky
• Send out expiring credentials notifications proactively to all staff
• Generate and analyze monthly compliance reports
• Maintain punctual, regular, and predictable attendance
• Work collaboratively in a team environment with a spirit of cooperation
• Display excellent communication, presentation, persuasion, and negotiation skills
Qualifications:
• Associate degree or equivalent from a two-year college or technical school; or a minimum of six months experience and/or training; or equivalent combinations of both
• Excellent verbal communication skills in English
• Strong relationship-building skills through negotiation, persuasion, and composure under pressure
• Mathematical, analytical, problem-solving, and critical thinking skills
• Specialized computer skills using Word, PowerPoint, Excel, Outlook, and database management
• Ability to write/create reports, presentations, spreadsheets, and procedural manuals
Express Healthcare Staffing offers a competitive salary, comprehensive benefits package, and opportunities for professional growth. If you are passionate about healthcare staffing and thrive in a fast-paced environment, we would love to hear from you.
