Head Of Operations, Pharmacy

In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic – we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.
As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.
Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health!
The Head of Operations, Pharmacy will have direct supervisory responsibility for the team, leading the day-to-day of operations, and will be responsible for analyzing data, identifying quality improvement and cost containment opportunities, and ensuring the pharmacy operates with strict operating discipline that delivers consistently high-quality results and outcomes across the enterprise.
Lead day-to-day operations to ensure high-quality medication delivery to patients with low tolerance for errors, high degree of accuracy, and speed to medication dispensing.
Oversee purchasing, inventory, order processing, utilization, distribution of products and services, ensuring services are in compliance with professional quality standards, state and federal regulatory requirements.
Monitor, evaluate and present data including monthly reporting of trends for drug utilization and drug costs.
Develop, implement, improve, and enforce policies and procedures
Partner with stakeholders to deliver strategic guidance and support.
Oversee enterprise-wide pharmacy, and ensures training, development, communication, discipline of all pharmacy staff. Maintains staffing levels within established guidelines as needed.
Creates regular reporting packages for all inventory-related services across the enterprise.
KNOWLEDGE, SKILLS AND ABILITIES:
Strong leadership capacity to lead a team – focusing not only on driving results and execution, but also creating the structure, system, processes, and roles for the team to have clear responsibilities, measurable goals, and consistent accountability to be successful.
High personal accountability for achieving results, high energy, and strong drive to develop him/herself while constantly improving our business model..
Ability to analyze data and metrics to create actionable items for improvement and change.
Commitment to data-driven evaluation of initiatives and performance.
Problem solving and project management skills; understanding the big picture while being attentive to the details required to successfully implement things (i.e., proper balance between high level problem solving and focus on execution).
Experience working in a fulfillment center is strongly preferred.
Education And Experience Criteria
Bachelor's degree in Stem field
MBA preferred
Minimum three (3) years' experience with pharmacy inventory management or process improvement in a health care delivery setting or equivalent experience
Company Paid Life Insurance
401k with Company matching
Competitive PTO and Company Holidays
Team lunches to facilitate bonding and connection
Emphasis on Wellness: Group activities, mindfulness exercises, physical exercise
Frequent office hangouts and meetups outside of work
Mochi offers a competitive salary, full benefits package, regular work socials and team bonding opportunities.
This role will be onsite 5 days a week in our Kirkland, WA location
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As set forth in Mochi Health's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in Mochi Health's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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