Theisen's of Dubuque, 2900 Dodge St, Dubuque, Iowa, United States of America
Req #943
Thursday, May 16, 2024
Theisen's offers a $2.50/hr shift premium for Saturday and Sunday for all store locations !!
DEPARTMENT LEAD
Employment Type:
Full Time
Supervisor:
Store Manager
Location:
Store
Job Description
In addition to performing the duties required of a sales associate, Department Leads are also responsible for overseeing functions in assigned department.Functions include but are not limited to delegating work, training on selling skills and product knowledge, implementing strategies to increase productivity and demonstrating and sustaining the quality of Theisen's Brand customer service. Department Leads also promote a comfortable work environment by motivating associates through positive communication and accolades.
Qualifications
Must be a full time Theisen's associate and have desire to grow and promote within the company
Satisfactory completion of NHPA test within three months of starting
Valid driver's License with a clean driving record
Job Duties
Approach customers storewide and ask if help is needed and take them to the location of merchandise
Explain benefits and features of merchandise to customers and suggest add-on merchandise
Maintain general knowledge of all products, may need to have expertise in specific product areas
Compute price quotes, order merchandise from order catalog, provide customers with business card with name and contact information, and follow up on customer special orders
Answer telephone and customer questions within established guidelines\
Practice and maintain security measures
Communicate out-of-stocks using x-mail requests and communication with buying staff
Assist customers with check out and carryouts
Maintain accuracy of shelf tagging, arrange merchandise by shelf label, and set up merchandise displays
Receive merchandise shipments, and check them against receiving reports
Remove merchandise from packaging, match items with stock numbers, and price and tag merchandise
Restock shelves and displays and assemble products as needed.
Process Interstore transfers
Cleaning duties which include but aren't limited to facing merchandise, dusting shelves/displays and merchandise, sweeping and vacuuming, cleaning windows, and emptying trash
Maintain cleanliness and merchandising that meets or exceeds the Theisen's Brand requirements
Help management implement business strategies to increase sales and carryout department directives received from management
Manage the execution of product promotions
Mentor and train associates to assist customers by providing brand quality customer service with each interaction
Practice and maintain established security measures
Assist with difficult questions or complaints from customers
Maintain knowledge about all products in general
Assist customers in assigned department as well as all other areas of store
Perform opening/closing functions when needed, may include bookkeeping duties
Other tasks as requested by management may include but are not limited to: checking desk/mail box, preparing and participating in physical inventory, unloading warehouse delivery trucks, delivering merchandise to customers, and running cash register
Required Knowledge, Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports, correspondence and speak effectively before individuals or groups
Ability to draft and interpret correspondence, memos, and reports
Ability to calculate figures and amounts such as discounts, percentages, and volume
Ability to perform basic accounting, calculating, problem-solving, and reasoning
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Sufficient knowledge of bookkeeping and accounting principles to accurately maintain basic store record
Exhibit a high level of integrity and business ethics
Familiar with forklift and pallet jack operations is preferred but not required
Ability to answer phones, and learn cash register functions
Ability to assign and evaluate work, coach/counsel, do planning, recordkeeping, reporting, supervising, and training
Possess a positive attitude, good listening skills and an outgoing personality
Part Time and Full Time eligible for:
Competitive match on 401K
PTO, holiday, and birthday-off pay
Associate discount and many other benefits
Full Time also eligible for:
Short-term and long-term disability
Life insurance
PTO, holiday, and birthday-off pay
Associate discount and many other benefits
Physical Demands
Frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.
Work Environment and Working Conditions
Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed.
Theisen's is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state or local protected class.
Full time associates
:
We offer Health, Dental, Vision, and Life Insurance as well as Short term and Long term Disability, and a flexible spending account to our Full Time associates. Theisen's also offers a competitive match on a 401(k) account through American Trust. Benefits also include paid time off, holiday pay, birthday off paid, associate discounts, and many other benefits.
Part timeassociates
:
Theisen's offers a competitive match on a 401(k) account through American Trust. Benefits also include paid time off, holiday pay, birthday off paid, associate discounts, and many other benefits.
Hours of Operation:
Corporate Office (Core Hours)
- 8:00 AM - 4:30 PM, Mon-Fri.
Distribution Center
- 6:00 AM - 3:30 PM (1st Shift) and 3:30 PM - 2:00 AM (2nd Shift).
Store Locations
- Vary by location, but can range from 8:00 AM-8:00 PM Mon-Sat and 9:00 AM-6:00 PM Sun.
Theisen's of Dubuque, 2900 Dodge St, Dubuque, Iowa, United States of America
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