Ground Transportation Dispatcher Location Andover, MA : Location: Andover, MA We are seeking Ground Transportation Coordinators to manage logistics for transplant organs and supporting clinical teams. This role is vital to ensure the timely and safe delivery of organs for transplant, coordinating with third-party transportation providers to facilitate ground transportation. The ideal candidate must be highly organized, capable of making quick decisions, and able to work effectively under pressure in a dynamic environment.
4/3/3/4 Schedule with 12 hour shifts
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: Coordinate and schedule ground transportation for organ transplants using limo/taxi booking and dispatch software. Monitor and track the transport of organs using Google Maps and other tools to ensure on-time delivery. Communicate effectively with transportation providers, healthcare facilities, and internal teams through email, text messages, and phone calls. Select and vet new transportation providers for one-off transportation needs on short notice. Maintain detailed records of transportation arrangements and real-time updates within the transportation management system. Respond promptly to transportation emergencies or last-minute changes to ensure no disruption in service. Work collaboratively with other coordinators and team members in a shift work environment to provide seamless 24/7 coverage. Ensure compliance with all health, safety, and transportation regulations. Performs other TransMedics tasks and duties as necessary. BACKGROUND AND QUALIFICATIONS: Minimum of 1-2 years of experience in logistics, dispatch, or transportation coordination. Proficiency with transportation dispatch software, Google Maps, and MS Office Suite. Ability to work effectively in a high-pressure, time-sensitive environment. Excellent communication and interpersonal skills. Strong problem-solving abilities and decision-making skills. Ability to work independently and as part of a team. Must be flexible with working hours, including nights, weekends, and holidays. Knowledge of medical or health care industry logistics is a plus. Must pass a background check. Strong attention to detail and organizational skills. Quick learner with the ability to adapt to new technologies and software. Empathy and understanding of the sensitive nature of the transported items. Multitasking ability to coordinate multiple transportation requests simultaneously. EDUCATION: High school diploma or equivalent; associate or bachelor's degree preferred.
NOTICE OF RECRUITMENT FRAUD What is recruitment fraud? Recruitment fraud is a sophisticated scheme offering fake job opportunities to job seekers. This type of fraud is usually carried out through online services or through unsolicited emails. These fraudsters typically request job seekers to make payments and/or provide financial information.
It has come to our attention that individuals who are unaffiliated with TransMedics are posing as representatives and engaging with candidates regarding fake job opportunities. These fraudsters may request payment and/or financial information from you. These opportunities are not authorized by TransMedics. Please note that our recruiting process does not include asking candidates for payments of any kind and/or financial information under any circumstances.
For individuals in the United States, the following link may be useful in protecting yourself: Please note that TransMedics is not responsible for the content of this website. For individuals outside of the United States, please check with your local authorities.
Confirm the legitimacy of a job posting If you are applying for a job with TransMedics, you can confirm the legitimacy of a job posting by viewing current open roles at
Job Type: Full-time
Pay: $29.00 - $33.00 per hour
Benefits:
401(k)401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Vision insurance Schedule:
12 hour shift Application Question(s):
Do you now or will you in the future need sponsorship? Work Location: In person
