Job summary
Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associatesPerform production and customer service functionsMaximize store sales and profits safely and ethically in accordance with Dillon Stores policies and procedures
Job seniority: entry level
Responsibilities
• Assist the Department Manager in organizing work, filling department staffing needs, and training and scheduling associates• Respond appropriately to customer or associate comments, complaints, requests, accidents and questions• Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies• Perform and direct others in pricing and displaying of merchandise• Engage and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities• Follow through on implementation of company programs and adherence to company policies and procedures• Provide input on department budgets, goals and results• Communicate and interact with associates and customers to provide a positive impression• Maintain equipment and facilities properly and safely• Maintain floor, shelf and grocery areas clean and up to sanitary standards• Promote, communicate and implement company initiatives and process improvements• Manage people and organize workloads• Perform any and all duties as assigned
Requirements
• Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands• Willing and available to work weekends and holidays as needed• Effective written and oral communication skills• Ability to make intelligent decisions quickly• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers• Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise• Understanding of all key components of department operations• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.• Qualified and able to operate power machinery and work with various job tools• Grocery retail work experience and/or backup manager experience• Past work record reflects dependability and integrity
Key Skills Needed
• Effective written and oral communication skills• Ability to make intelligent decisions quickly• Able to tactfully and calmly handle stressful situations• Possess abilities and skills for effective production, merchandising and customer services• Qualified and able to operate power machinery and work with various job tools
