About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!Location Description:As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including the Rock & Roll Hall of Fame, as well as the area's premier shopping and dining @ Pinecrest. Our talented team of professionals have yet again led us to a TripAdvisor Certificate of Excellence. We want to build on that momentum and continue hiring only the best in the business. If you're looking to grow as part of a strong team, come see what we can offer you for your career! Cleveland Marriott East boasts 298 guest rooms, 13,000 sq ft of event space, M Club, restaurant, and a bar. Overview: We are looking for a Greeter! The ideal person for this job will be an individual who has an outgoing personality and who loves talking to people and is available to work evenings with the ability to work weekends .
A Host, or Greeter, or Seater is responsible for welcoming our guests to a food service environment and ensuring that they are seated and receive attentive service. Their primary duties include welcoming each guest to the venue and accommodating their seating according to preferences and availability while overseeing the current restaurant's seating capacity based off volume of guest flow and table-turns and maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls.
BASIC FUNCTION:
Greeting customers as they walk into the restaurant. Helping guests with reservations and guiding them to their table Giving guests accurate wait time estimates and seating them in the waiting area Providing customers with menus and answering any initial questions they may have. Optimizing seating at different tables to ensure even workload for wait staff, and assisting wait staff as and when needed. Taking care of To-Go and Deliver orders as required. Answering phones and scheduling reservations for large parties Ensuring a fond-farewell and an invite back to all departing patrons. ENVIRONMENT: Indoors/ Outdoors as scheduled per venue location. Walk on carpeted areas, deck areas, hard kitchen floors with occasional slippery or greasy areas. Handling plates and silver ware.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Qualifications: QUALIFICATIONS & PHYSICAL REQUIRMENTS : Requires constant walking, with frequent standing, reaching, and balancing, for an extended period. Requires frequent crouching, bending, and pushing/pulling. Frequent lifting/carrying of up to 20 lbs. Requires frequent manual dexterity and gross motor skills, and constant vision, and hearing. Able to articulate and speak clearly with team and guests. Required working both indoors and outdoors often, in exterior weather conditions exposure to heat, humidity, rain and cold weather. Compensation Range:The compensation for this position is $13.00/Hr. - $13.00/Hr. based on qualifications and experience.
