Job summary
Steers the coordination of International inbound and outbound assignments within the Global Assignments department.
Job seniority: mid-to-senior level
Responsibilities
• Facilitates long term and short-term international assignments (both outbound and inbound) to include immigration topics.• Leads processes to ensure expat assignments are processed according to local guidelines and global terms and conditions.• Communicates with relevant process partners to gather information needed to process international assignments.• Coordinates international transfers and assists all expatriates.• Facilitates the relocation of expatriates and their families.• Maintains appropriate documentation and ensures the maintenance of accurate information tracked within reporting and all systems (SAP, INTAMS).• Maintains and documents up to date process steps and tracks all steps required to complete the authorizations for an international assignment.• Informs associates of relevant international assignment information and escalates issues as needed.• Maintains associate files and associate document tracking.• Coordinates immigration documentation.• Schedules, coordinates, and supports with meetings and new hire orientations for international assignees and localized candidates.• Works on projects as assigned within the Global Assignments team.• Collaborates with external vendors on processes, ensuring assignees are provided a positive experience.• Drafts contracts for outbound international assignees.• Maintains continuous improvement mindset for process improvement strategies.• Develops or updates process manuals as needed.• Performs other duties as assigned by Operations Supervisor.
Requirements
• BA/BS degree preferably in business administration, organizational development, or human resources related field or the equivalent from a German or International University;• OR AA/AS Degree in business or related field AND 2 years of professional experience in a global mobility function;• OR The equivalent of 4 years of professional experience in a global mobility function.• Experience: 2+ years of Human Resources experience, preferably to include Global Human Resources or Recruitment experience.• Previous immigration case work experience (preferred).• Licenses and/or Certifications: Global Mobility Specialist (GMS) preferred.
Key Skills Needed
• Advanced communication skills, written and verbal• Advanced organization skills with strong attention to detail• Advanced customer service and problem-solving skills• Advanced ability to be flexible in a changing environment.• Advanced ability to interface effectively within a global team environment and partner with multiple business units and functions• Advanced working knowledge of MS office programs• Detail-oriented• Customer Service
