Kiawah Island Golf Resort consistently ranks as one of the country's top resorts. It is home to The Sanctuary, one of the only Forbes Five Star and AAA Five Diamond hotels in South Carolina, as well as nearly 500 private villas and luxury homes, and five championship golf courses, including The Ocean Course. We strive to enhance southern hospitality by taking care of our employees and guests.
Employee Meal Program
Discounts on Golf, Tennis, Accommodations, Dining & More
Work in Paradise!
Job Summary
The Restaurant General Manager is responsible for managing the daily operations of the restaurant, including the selection, development and performance management of employees. They are also responsible for the budgeting and long range planning of their outlet as is necessary for the constant improvement of the outlet offerings. They oversee and conduct the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. Oversees and manage all areas of the restaurant and make final decisions, with inclusion of his direct manager, on matters of importance.
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
Responsible for ensuring consistent high quality of food preparation and service.
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Work with The Sanctuary Leadership for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste.
Collaborate with Chef de Cuisine in estimating food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.
Must be ServSafe certified. Will uphold all ServSafe guidelines.
Ensure that proper security procedures are in place to protect employees, guests and Resortassets.
Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.
Manage shifts, which includes daily decision-making, scheduling, planning while upholding standards, product quality and cleanliness.
Investigate and resolve complaints concerning food quality and service.
Keeps the Director of Food & Beverage promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.
Provide strong personal and outlet presence in local community and high level of community involvement.Represent the whole of The Sanctuary and Kiawah Island Golf Resort Food and Beverage offerings.
Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Kiawah Island Golf Resort policies and procedures.
Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.
Performs other duties and responsibilities as required or requested.
Follow and support Resort Vision, Mission Statement and Core Values.
Self-discipline, initiative, leadership ability and outgoing.
Pleasant, polite manner and a neat and clean appearance.Strict adherence to the highest level of appearance policy as required by Kiawah Island Golf Resort
Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
Must possess good communication skills for dealing with diverse staff.
Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.
Ability to determine applicability of experience and qualifications of job applicants. Work with the Resort Human Resources Department to fill vacant positions quickly and with the top quality employee for the positions.
Qualifications:
Minimum Age – 21 years of age to mix and serve alcohol.
Minimum Experience –A minimum of five years in a management position is preferred. Minimum Education – Bachelor of Science degree in hotel/restaurant management is preferred. A combination of practical experience and education will be considered as an alternative.
Able to use touch-sensitive POS System.
Completed training in all areas of restaurant.
Must be able to take direction and delegate responsibilities.
Able to work in a fast-paced environment.
Able to work nights, weekends, and holidays.
Must have prior experience with beverage (wine, beer, liquor).
Knowledge and comfort level of utilizing of computers (Point of sale, MS Word, Excel). A knowledge of resort software (Data vision, Ceridian, Agilisys etc.) is preferred
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
Must possess a valid driver's license and be able to pass a background check.
Join our team and work in paradise!
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation,national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort.If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out ******** .
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