General Manager

Job summary
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the companyThe RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurantThis role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
Job seniority: mid-to-senior level
Responsibilities
• Build People Capability• Deliver a Consistent Customer Experience• Grow the Brand, Sales and Profits
Requirements
• High School minimum, University Degree Preferred• 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility• Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills• Strong interpersonal and conflict resolution skills• Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability• Strong analytical/decision-making skills• Basic personal computer literacy• Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards• Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business• Provides leadership and coaching for each employee in their restaurant• Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees• Proven ability to drive customer satisfaction, financial performance and employee satisfaction