As General Manager, you'll have the chance to oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper's Hawk Brand Ambassador, you'll
not only
ensure exceptional operations, from the food we serve from our scratch kitchen to the Guest service we provide
, but you'll also focus on growing our Wine Club Community
.
You'll provide team leadership and development so you can work together to achieve restaurant goals.
What You'll Get
Incredible Discounts:
Monthly Dining Allowance
50% Dining and Carryout
40% Retail Wine
20% Retail and Private Events
Monthly Complimentary Wine Tasting for Two
Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
Company Matching 401(k) Retirement Savings Plan
Flexible Savings Accounts- Health and Dependent Care
Health Savings Account
Long-Term Disability; Voluntary Short-Term Disability
Basic Life and AD&D Insurance (with option to purchase additional coverage)
Paid Parental Leave
Highly Competitive Pay plus Team Member Incentives & Rewards
Paid Time Off
Access to Team Member Relief Program
Employee Assistance Program, providing mental health, legal and financial counseling.
"Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
Employee Referral Bonus Program
Milestones Recognition Program
Luxury Car Incentive
for Team Member Development for
General Managers and Executive Kitchen Managers
Annual
Destination Conference for General Managers and Executive Kitchen Managers
Career Development Opportunities
What You'll Do
Oversee all aspects of restaurant operations and will lead all Management and Hourly Team Members
Adhere to policies and manage assigned operating systems
Ensure collaboration between kitchen and front of house operations
Represent company values and create a respectful, positive and professional work environment
Manage people by:
Approving hourly team member hiring decisions
Ensuring managers are effectively directing work groups
Strategically navigating through challenges that occur in the restaurant
Mentoring and developing managers
Take steps to ensure financial metrics are met and involve department managers to achieve results
Focus on service & ensure execution of all food, service and facility standards
Be responsible for achieving monthly sales and profits targets and analyzing/interpreting
metrics
Be accountable for the overall success and results of the Wine Club Community
Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite
Maintain a safe and healthy work environment and uphold food safety standards
Maintains a professional image by adhering to guidelines listed in the Team Member Handbook
Other duties as assigned
What You'll Need
Minimum 2 years of General Manager experience in a full-service restaurant. Scratch kitchen experience preferred
A minimum age requirement of 21 years
Excellent verbal and written communication skills
Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
Ability to read, understand and communicate in English
Demonstrates financial acumen
Extensive food knowledge and standards (Executive Kitchen Manager level)
Proficient in Microsoft Office Suite
Preferred certifications include ServSafe and state/local licensing requirements
Must be able to lif
t
and carry up to 40 lbs.
Must be able to stand for at least 10 hours per shift
Must be able to work 50-60 hours per week
Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays
Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk.
Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper' s Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper' s Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards.
We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world' s largest wine club membership, we are paving the way to democratizing the good life!
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