Position Overview: As a leader in the restaurant, the General Manager will be responsible for leadership of front counter, drive-thru, catering, and/or food production operations. The General Manager will work mornings mids and night shifts and drives excellence. Identifies, motivates, trains, develops and directs team members to deliver exceptional service and accomplish goals and projects. This position oversees the administrative and operational tasks, including implementation of programs, financial management and analysis, sanitation and safety as well as sets the standards for FOH operating systems and QA standards, hospitality, mentoring and development.
This position reports directly with Owner/ Operator and will leverage their strong communication, hospitality and operational skills. The General Manager must be in constant contact with the leadership team and Operator as to what is happening in their scope of responsibility at that time and is responsible for the overall flow of the restaurant. They will be tasked with ensuring we are meeting the requirements necessary to create remarkable experiences. The General Manger will be expected set the standard for signature service and therefore must lead by example. To do this, the General Manager should actively show a passion for service and for the Chick-fil-a brand. A cheerful attitude accompanied with a desire to get things done makes a great example for all members of your team.
MINIMUM QUALIFICATIONS Specific Experience :
Required: Bachelor's degree Required: Strong analytical and problem-solving skills Required: Experience as a leader in the food service and /or customer service industry Must be skilled in time management. Must be self-directed and highly organized. Must have basic computer skills. Must master all knowledge and skills of every position in the restaurant Other Characteristics: Excellent customer service Strong communication/written/verbal skills Strong interpersonal skills Able to lift 40 - 60 pounds on a consist basis Ability to prioritize Organizational skills Close attention to detail Ability to multi-task Detail orientated Able to work well independently and in a team environment Servant spirit with strong sense of stewardship Self-starter who completes tasks without excessive supervision Here a list of benefits of working for Chick-fil-A · Closed Sundays to spend with family and friends. · Access to Scholarship Opportunities and Tuition Assistance · Competitive Pay · Health Insurance · 401 K Benefits · Meal Benefit You will also be responsible for: Demonstrate a passion for the business and managing the overall operations Find, train, develop and recognize the best people Manage daily activities to ensure guests receive excellent customer service Demonstrate a strong awareness and concern for food quality and safety Adjust to multiple demands and shifting priorities Requirements * Must be 18 or older
* Ability to stand at least 10 hours
* 3 Years of Restaurant Operations Experience
* Strong Leadership Qualities
* Oral, Written, Interpersonal, Probelm Solving
* Bachelor's Degree Preferred
* Organizational Skills
* Proactive Nature
