About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description: The all new Hotel Indigo Cleveland Gateway boasts 143 guest-rooms and suites, over 2,400 square feet of meeting space and two outlets including our brand new signature restaurant! Find out today what a career with Pyramid Global Hospitality at the brand new Hotel Indigo Cleveland Gateway can mean for you!
Overview: What a great opportunity to lead the team at the Hotel Indigo Cleveland Downtown! The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. The General Manager:
• Positive Culture Builder within our People-First organization.
• Directs the total operation of the hotel to maintain established cost and quality standards.
• Attains projected revenue and profit levels.
• Achieves guest satisfaction goals and ensures maintenance and security of the hotel's physical assets.
• Develops and updates the hotel business plan and monitors financial performance.
• Administers company policy and procedures.
• Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while promoting our People First Culture.
Qualifications:
• College degree in Hotel Restaurant Management, Accounting/Finance, Business or equivalent preferred.
• Proven record as a successful leader as a General Manager showing positive financial and employee engagement survey results.
• Full-service hotel and F&B experience required.
• Must have at least 3-5 years of experience of leading a hotel.
