General Manager

Job summary
Be a part of the growing boutique fitness industry and join our Studio Team!Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment!KLW Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system.
Job seniority: mid-to-senior level
Responsibilities
• Lead generation including Grass Roots Marketing and Networking• Implement sales process to schedule prospects into Intro classes• Membership sales• Manage staff schedule• Ensure that studio retail/products are stocked with accurate inventory counts• Train and Supervise Sales Associates• Hire/Manage instructors at the studio• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.• Review instructor evaluations and assist in mentorship/disciplinary action as needed• Independently make decisions related to high level customer service
Requirements
• 2+ years of retail/service sales or fitness sales experience.• Confident in generating personal sales and training Sales Associates in sales• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email• Ability to excel in a fast-changing, diverse environment.• Ability to recognize areas of improvement and make changes using good judgement.• An affinity and passion for fitness.• Solid writing and grammar skills.• Highly organized, proficient in data management, ability to prioritize and meet deadlines.• Professional, punctual, reliable and neat.
Key Skills Needed
• Sales experience• Communication skills• Interpersonal skills• Fitness passion
Benefits
• Very competitive base pay; based on experience & performance• Monthly performance bonus opportunities• Health Benefits• 401K• Paid Time Off• Free Pilates classes• Unlimited growth potential within the company