About Blank StreetAt Blank Street, we believe great coffee should be an everyday ritual. With shops across Brooklyn, Manhattan, Boston, DC, London and Manchester, we're the first-ever brand to offer affordable high-quality coffee.Blank Street originated in an effort to change the specialty coffee status quo. Starting with small-format shops and continuing with a limited menu and top-of-the-line tech, we've always been focused on simplifying the coffee experience. We partner with amazing local vendors and brands, and have some of the best baristas out there on our team. Love coffee and customer service? Keep reading.Our ValuesMagic is in the Details: in everything we do we value attention to detail, going the extra mile & thinking about everything that makes a moment meaningfulMove as One: We look for inclusive and respectful team members who strive to be the best team player & who over-communicates to ensure understanding"My House is your House"Hospitality: We look for individuals who welcome guests into the cafe the same way they would invite in a friend, who are obsessed with presentation, making sure our cafes are always clean and welcoming & who provide stellar service, even when things are busy or stressfulWhat's Brewing...What you'll ownHelp hire and support a cohesive team of Baristas aspiring to be future General ManagersEnsure our baristas are working towards delivering on our company goals, while maintaining our cultural standardsDevelop meaningful ties with neighbourhood businesses and people to help grow local brand loyalty and goodwillMaintain elite operating standards across your locationsManage schedules and timeliness of teamLearn and adhere to our product, service and brand training playbooksEnsures all proper measures are in place to achieve the correct handling of product to retain its freshness and quality with both food and beverageImplement and maintain systems to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lowsMaintains health standards at all timesAccurately measure and report end of day KPIs, inventory counts, and incoming/outgoing transfers between commissary supplies and the carts under your managementAssist the management team in creating and implementing strategies to grow our loyal customer baseOwn the underlying P&L of each individual store under your management. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance.Who are you3-4 years of experience leading operations in high growth hospitality/consumer brandsTrack record scaling and managing hospitality teamsTrack record managing inventory and supply chain orderingHighly effective interpersonal and communication skillsHands on and highly action-orientedExcellent organisational skills and ability to perform under pressure and time constraintsDeep knowledge and interest in specialty coffeeBenefitsPrivate Health CareWell-being benefits Paid time offA whole lot of Blank Street swag & coffeeJob Type: Full-timeSchedule:Weekend availabilityAbility to commute/relocate:Birmingham: reliably commute or plan to relocate before starting work (required)Application question(s):What will you bring to Blank street as a GM?Work authorisation:United Kingdom
