Garden Center Operations Manager Location Lubbock, TX (Maxey Park area) : We are seeking a highly skilled and motivated individual to join our team as the Garden Center Operations Manager. In this role, you will be responsible for overseeing all aspects of our garden center operations, ensuring the efficient and effective management of our retail space, inventory, and customer service experience. The Garden Center Operations Manager will play a crucial role in maintaining the high standards of our garden center while fostering a positive and engaging environment for both customers and staff.Key Responsibilities:1 Team Leadership: Lead and motivate a team of garden center staff, providing guidance, training, and support to ensure exceptional customer service and productivity.2 Inventory Management: Manage inventory levels, ordering, and replenishment to ensure adequate stock levels of plants, gardening supplies, and related merchandise.3 Visual Merchandising: Oversee the layout and presentation of the garden center to optimize visual appeal and product visibility, ensuring a pleasant shopping experience for customers.4 Customer Service: Maintain a high standard of customer service by providing knowledgeable assistance, answering inquiries, and resolving customer concerns in a timely and professional manner.5 Sales and Promotions: Develop and implement sales strategies and promotional activities to drive revenue growth and increase customer engagement.6 Operational Efficiency: Streamline operational processes and procedures to maximize efficiency and minimize costs, while upholding quality standards and compliance with regulations.7 Staff Training and Development: Implement training programs to enhance staff knowledge and skills in areas such as plant care, product knowledge, and customer service.8 Safety and Compliance: Ensure compliance with health and safety regulations, as well as company policies and procedures, to maintain a safe and secure environment for both staff and customers.Qualifications: Bachelor's degree in Horticulture, Business Administration, or related field (preferred). Proven experience in retail management, preferably in a garden center or similar environment. Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. Excellent communication skills, both verbal and written, with a customer-focused approach. Solid understanding of plant care and gardening techniques. Proficiency in inventory management software and Microsoft Office suite. Ability to work flexible hours, including weekends and holidays, as needed. Expectations:
The Garden Center Operations Manager is expected to lead by example, demonstrating professionalism, integrity, and a strong work ethic at all times. They should possess a passion for gardening and horticulture, with a genuine interest in helping customers achieve their gardening goals. The successful candidate will be proactive and resourceful, with the ability to adapt to changing priorities and handle multiple tasks simultaneously. They should be committed to fostering a positive and inclusive work environment, where staff feel valued, respected, and motivated to excel. The Garden Center Operations Manager is expected to stay informed about industry trends, market developments, and best practices in retail management and horticulture, and to continuously seek opportunities for professional development and growth. Overall, we are looking for a dynamic and results-driven individual who is dedicated to delivering an exceptional customer experience and driving the success of our garden center operations. If you are passionate about plants, enjoy working in a fast-paced retail environment, and possess the skills and qualities outlined above, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
Employee discount Opportunities for advancement Professional development assistance Store discount Schedule:
Every weekend Experience:
Retail sales: 5 years (Preferred) Merchandising: 5 years (Preferred) Customer service: 5 years (Preferred) Ability to Commute:
Lubbock, TX 79410 (Required) Ability to Relocate:
Lubbock, TX 79410: Relocate before starting work (Required) Work Location: In person
