When you work with Opulence of Southern Pines, you're a part of a team that is creating new breakthroughs in our industry. We'll see you and treat you as the valuable person that you are. We'll recognize your contributions and nurture your aspirations. We'll take you seriously and support your growth. Bring everything that makes you unique and special. Bring your talents, your imagination, your ideas, and your dreams. We'll put them to work in a winning way. Join Opulence of Southern Pines, and you'll work for a company that's dedicated to making positive, lasting impressions, on our customers and on our employees. A company that cares just as much about the little things as we do about the big ones. Because after all, it's the experience that matters. Work in a beautiful environment, sell beautiful products, it's a great place to work! Position Description As a sales associate with Opulence of Southern Pines you will hold a critical position in our company. We are dedicated to providing our customers and employees with a truly unique environment that fosters genuine camaraderie and a heartfelt sense of belonging. The Assistant Store Manager will work alongside the Store Manager as ambassador of the store for both our customers and employees while demonstrating excellent people skills and a true passion for the finer things in life. The sales associate will assist the manager in daily processes and perform the manager's job in her absence. At Opulence of Southern Pines, we are passionate about our products, and we are also passionate about the growth and development of our employees. We have a solid growth plan, and our Assistant Store Managers help to make that possible through dedication and a high level of integrity.
This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position.
Demonstrate and help direct the store team to provide outstanding customer delight in an environment focused on sales.
Assist the Store Manager to mentor and motivate all employees in a manner which builds and sustains a high performing team and minimizes turnover.
Maximize productivity and efficiency following all work rules.
Set and achieve the highest standards in retail execution focusing on maximizing sales and gross profit.
Work with the Store Manager and Store Team to ensure the highest quality products and service is available.
Demonstrate ability to train, coach, mentor, and develop sales staff ensuring their ability to rapidly advance and gain knowledge of Opulence of Southern Pines. Demonstrate ability to work with computers and computer-based programs, to include but not limited to, ordering, sign creation, social media posts, inventory and email communication.
Maintain the cleanliness of the store through utilizing programs, assigning tasks and following up on the store cleaning schedule.
Demonstrate ability to plan and organize store operations through the use of delegation skills.
Follow all company guidelines and procedures.
Offer daily feedback to the Store Manager regarding sales goals, successes and areas of opportunity.
Establish and maintain a positive work environment, focusing the employees on creating an environment built on teamwork and inspiring a "one team" mentality.
Demonstrate level of empowerment to solve customer complaints and develop others to do the same.
Demonstrate advanced product knowledge; maintain awareness of new products and help educate employees and customers on products.
Identify current and future customer requirements by establishing rapport with potential and actual customers. Demonstrate the ability to quickly identify skill gaps and help develop action plans for Sales Associates.
Qualifications Opulence of Southern requires previous retail general management experience including, but not limited to supervision, development, and responsibility for sales, gross margins, labor and profits. Previous direct management responsibility of a small sales team is useful but not required. The ideal candidate must have demonstrated excellent communication and leadership skills and possess basic math skills for ordering and inventory. Opulence of Southern Pines will require demonstrated strong merchandising and multi-tasking skills. The ideal candidate must be highly motivated with a sense of urgency, be organized, be able to work with systems already in place and have the ability to work in a fast-paced environment at all times with all levels of employees. The ability and willingness to work a flexible schedule to meet the needs of the store is required. Demonstrated excellent people skills are required.
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