Job Description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title:
Fulfillment Specialist Job Description:
We are currently hiring a Fulfillment Specialist to join us at our El Paso, TX location. Responsibilities: Maintain an inventory control system accurately track all incoming and outgoing equipment shipments by ensuring scanning and staging are completed quickly Ensure equipment shipped to New Hires are accurately assembled; addressed; and contain the proper assembly instructions and HR forms Work with shipping company to drive on time delivery and notify stakeholders if shipping is affected in any way. Continually build relationships with shipping companies to identify improvement and cost opportunities Work with HR and other stakeholders, strive to have 100% of equipment returned from agents that have left Sagility by coordinating communication and return processes/steps Provide regular reports to understand Equipment on hand; Equipment awaiting return from employees; and cost of shipping and packing materials Maintain cost associated files to understand and drive cost efficiencies. Make recommendations where applicable and drive implementation of agreed upon recommendations Using step by step instructions, test returned equipment for damage and quickly put back into inventory or returned to manufacturer with assistance of IT group Continually review the Fulfillment lifecycle and develop solutions to overcome obstacles Work with stakeholders to find solutions to unique situations, be a problem solver by utilizing knowledge and resources to effectively overcome obstacles Understanding capacity plans, proactively advise of low inventory or other issues that may affect providing equipment for current and future hiring classes Maintain and enhance communication ?triggers? with Technology to quickly and accurately ship replacement equipment thereby minimizing the non-billable downtime Qualifications: High school diploma (equivalent) or a combination of high school and relevant experience Can do attitude working with Stakeholders to overcome obstacles and respond to enquiries Upbeat, friendly personality, and pleasing phone voice ? no matter what time of the day Professional demeanor, dependable, punctual and consistent Impeccable organizational and time management skills Experience in gathering data, compiling information, and preparing reports Demonstrated good judgment and initiative Proven success effectively interacting with all levels of an organization Superior communication skills, both written and oral Excellent analytical skills Demonstrated ethical and professional conduct including respect and confidentiality Superior knowledge of MS Office products (MS Word, Excel and PowerPoint) a must Flexibility to work in a 7 day, 365 day work environment
Salary Range: $13.50 per hour. Sagility Offers Competitive Benefits Including: Medical Dental Vision Life Insurance Short-Term and Long-Term Disability Flexible Spending Account Life Assistance Program 401K with employer contribution PTO and Sick Time Tuition Reimbursement Join our team, we look forward to talking with you! An Equal Opportunity Employer/Vet/Disability Location:
El PasoUnited States of America
