Salary : $70,603.00 - $80,487.00 Annually
Location : Sierra Vista Campus, AZ
Job Type: Full-time
Job Number: 2401458
Division: FT Administration - Technology Services
Departments: FT Technology Services - Administrative Computing
Opening Date: 04/19/2024
FLSA: Exempt
Remote Work Eligible: No
Pay Grade: AS16
Duration/Parameters: FT; 12M
Position Summary
Position Summary : The Senior System Administrator is responsible for managing and maintaining the data and voice networks, servers, server-hosted applications and services, cloud-hosted applications and services, and related hardware, software, and cloud systems; identification and development of improvements to associated systems and applications in order to improve efficiency, security, performance, features or automation improvements; participation on technology project teams including leading implementation of projects; developing, reviewing, and maintaining technical documentation, and delivering solutions in accordance with the District's Information Security Program.
Essential Functions: As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class
Note: Cochise College requires a post offer, pre-employment background screening of all employees.
This position is open until filled, with applications reviewed upon receipt. The job posting may close at any time.
Marketing Statement
Cochise College serves the residents of Cochise County from two campuses and four centers throughout Southern Arizona with panoramic views of five different mountain ranges. The college has been recognized nationally for its cost, return on investment, and high success rate; providing over 90 general and technical education programs leading to a variety of workforce certificates and associate degrees. The college is accredited by the Higher Learning Commission and is a designated Hispanic-Serving Institution (HSI).
CHECK OUT COCHISE COLLEGE HERE!
Duties and Responsibilities
Duties and Responsibilities: Within the scope of college policies and procedures, this position:
Manages, maintains and supports data and voice communications, network services, server operating systems, IT systems management applications, and related hardware, software, and cloud systems, and when applicable, the security, data safety and integrity, disaster recovery of those systems
Oversees the proper configuration of data and system backups and periodically verifies
Monitors the network and server environment and applications to ensure appropriate scale and availability to meet the requirements of the District
Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational issues; performs installation, maintenance and training, and user support; provides technical and support to administrative users; assists with telephone troubleshooting and repair
Participates and may lead technology project teams ensuring assigned project responsibilities are delivered within project constraints
Plans and implements system security policies, group policies, host and client access, file permissions, and user accounts; conducts growth analysis and capacity planning; plans and coordinates projects to meet future needs; assists in the development of capital and operating budget proposals
Researches, evaluates purchases, installs, configures, and troubleshoots all hardware, peripherals, services and equipment necessary to support the District.
Performs other related duties as assigned
General Expectations: Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.
Education and Experience; Knowledge, Skills and Abilities
Education and Experience Requirements:
Bachelor's degree in computer science, information technology or related field from a regionally accredited institution of higher learning recognized by the US Department of Education
Four years' related experience
An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.
Knowledge, Skills and Abilities:
Knowledge of and ability to follow college policies and procedures
Knowledge of current information technologies including but not limited to Infrastructure as a Service (IaaS), Linux and Microsoft Server administration, Virtual infrastructure, Microsoft Active Directory Domain Services and Entra, Microsoft Azure, Microsoft File Services and Oracle Cloud Infrastructure
Knowledge of Unified Communications (UC) suites including email, audio & video conferencing, chat/instant messaging, voice-over IP (VOIP), and video calling
Knowledge of diagnostic tools and their employment in troubleshooting
Knowledge of systems growth analysis and capacity planning processes and techniques
Knowledge of disaster recovery systems and procedures
Knowledge of systems security protocols, policies, and procedures
Knowledge of a broad range of multi-user computer systems, applications, and/or equipment
Skill in project management, time management, and initiation and execution of tasks
Skill in presenting ideas and concepts orally and in writing
Ability to communicate effectively, verbally and in writing, and to relate to others in a professional manner
Ability to communicate technical information to non-technical personnel
Ability to relate to a diverse population and to maintain composure when faced with difficult situations
Ability to organize, prioritize, and follow multiple tasks through to completion with an attention to detail
Ability to work independently while contributing to team environment
Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information
Ability to analyze problems, identify solutions, and takes appropriate action to resolve problems using independent judgment and decision-making processes
Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public
Work Environment & Physical Requirements
Work Environment: Work is primarily performed under general supervision in a typical office setting with appropriate climate controls. Will require occasional after business hour work including occasional night and weekend work.
Physical Requirements: Essential functions of this position require: lifting, manual dexterity, ability to communicate.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting majority of time; walking and standing are required only occasionally and all other sedentary criteria are met.
Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem-solving skills are important
Reports to: Director of Infrastructure and Network Services
Cochise College is committed to providing a as part of total compensation for our benefit eligible employees.
